Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't install any add-ons - "You need to download Firefox to install this add-on.". Firefox is latest version.

  • 2 fhreagra
  • 17 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó Bluegreen0

more options

After upgrading to Quantum, I'm unable to install any add-ons from https://addons.mozilla.org.

I've made sure I'm using the latest version of Firefox.

When I find an add-on I want to install (having checked it's compatible with Quantum), the 'Add To Firefox' button is always disabled and below is a red banner saying: "You need to download Firefox to install this add-on."

Does anyone have any suggestions?

Edit - I've also made sure there are no active add-ons.

Thanks

After upgrading to Quantum, I'm unable to install any add-ons from https://addons.mozilla.org. I've made sure I'm using the latest version of Firefox. When I find an add-on I want to install (having checked it's compatible with Quantum), the 'Add To Firefox' button is always disabled and below is a red banner saying: "You need to download Firefox to install this add-on." Does anyone have any suggestions? Edit - I've also made sure there are no active add-ons. Thanks

Athraithe ag Bluegreen0 ar

Réiteach roghnaithe

All Replies (2)

more options

Réiteach Roghnaithe

hello, please see if this helps: How to reset the default user agent on Firefox

more options

Thanks philipp, that worked. Appreciate your help (and the quick response).

As an aside, even when the button was disabled, I found I was able to download the add-on xpi manually.

Right-click the disabled "Add To Firefox" button, and select "Save Link As". Then drag and drop the downloaded xpi file on to Firefox to install it.