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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Download/install does not work .dmg just disappears

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Shadow110

tbolling
tbolling
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went through the download and install process. Firefox 56.0.dmg icon shows up on my desktop. Nothing else. I double click the icon and nothing happens. Macbook Pro running OS 10.12.6 Using Safari Browser 11

went through the download and install process. Firefox 56.0.dmg icon shows up on my desktop. Nothing else. I double click the icon and nothing happens. Macbook Pro running OS 10.12.6 Using Safari Browser 11

Réiteach roghnaithe

I am not that familiar with Mac OS but I do know some on older systems are moving to the Extended Release version https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

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All Replies (3)

Shadow110
Shadow110
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Uninstall FF after saving bookmarks/passwords/profile and delete all left overs in C:\ in all FOLDER NAMES Clean your computer cache/temp files and then try install with the full installer https://www.mozilla.org/en-US/firefox/all/


Please let us know if this solved your issue or if need further assistance.

tbolling
tbolling Úinéir na ceiste
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I had already uninstalled FF. FF is not on may computer. Reinstalling per your instructions still does not work.

Shadow110
Shadow110
more options

Réiteach Roghnaithe

I am not that familiar with Mac OS but I do know some on older systems are moving to the Extended Release version https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.