Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

lighting wont start

  • 7 bhfreagra
  • 9 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó jsavastano

more options

i have thunderbird 38.1.0 and i have downloaded added lighting 4.0.1.2. in the add-ons manager its says "lighting will be installed after you restart thunderbird" when i click restart now nothing changes.

from the error log i found this error: Timestamp: 7/24/2015 4:30:40 PM Error: 1437769840726 addons.xpi ERROR Failed to remove directory C:\Users\jeff\AppData\Roaming\Thunderbird\Profiles\6wxehepw.default\extensions\staged\{e2fda1a4-762b-4020-b5ad-a41df1933103}\chrome\lightning-zh-CN\locale\zh-CN: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.remove]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: SIO_installDirectory :: line 356" data: no] Stack trace: SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:356 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_move()@resource://gre/modules/addons/XPIProvider.jsm:411 < DirInstallLocation_installAddon()@resource://gre/modules/addons/XPIProvider.jsm:7434 < XPI_processPendingFileChanges/<()@resource://gre/modules/addons/XPIProvider.jsm:2663 < forEach()@self-hosted:206 < XPI_processPendingFileChanges()@resource://gre/modules/addons/XPIProvider.jsm:2421 < XPI_checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:3531 < XPI_startup()@resource://gre/modules/addons/XPIProvider.jsm:2097 < callProvider()@resource://gre/modules/AddonManager.jsm:208 < _startProvider()@resource://gre/modules/AddonManager.jsm:669 < AMI_startup()@resource://gre/modules/AddonManager.jsm:840 < AMP_startup()@resource://gre/modules/AddonManager.jsm:2471 < AMC_observe()@resource://gre/components/addonManager.js:55 < <file:unknown> Source File: resource://gre/modules/Log.jsm Line: 749

i have thunderbird 38.1.0 and i have downloaded added lighting 4.0.1.2. in the add-ons manager its says "lighting will be installed after you restart thunderbird" when i click restart now nothing changes. from the error log i found this error: Timestamp: 7/24/2015 4:30:40 PM Error: 1437769840726 addons.xpi ERROR Failed to remove directory C:\Users\jeff\AppData\Roaming\Thunderbird\Profiles\6wxehepw.default\extensions\staged\{e2fda1a4-762b-4020-b5ad-a41df1933103}\chrome\lightning-zh-CN\locale\zh-CN: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.remove]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: SIO_installDirectory :: line 356" data: no] Stack trace: SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:356 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_move()@resource://gre/modules/addons/XPIProvider.jsm:411 < DirInstallLocation_installAddon()@resource://gre/modules/addons/XPIProvider.jsm:7434 < XPI_processPendingFileChanges/<()@resource://gre/modules/addons/XPIProvider.jsm:2663 < forEach()@self-hosted:206 < XPI_processPendingFileChanges()@resource://gre/modules/addons/XPIProvider.jsm:2421 < XPI_checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:3531 < XPI_startup()@resource://gre/modules/addons/XPIProvider.jsm:2097 < callProvider()@resource://gre/modules/AddonManager.jsm:208 < _startProvider()@resource://gre/modules/AddonManager.jsm:669 < AMI_startup()@resource://gre/modules/AddonManager.jsm:840 < AMP_startup()@resource://gre/modules/AddonManager.jsm:2471 < AMC_observe()@resource://gre/components/addonManager.js:55 < <file:unknown> Source File: resource://gre/modules/Log.jsm Line: 749

Réiteach roghnaithe

I ran into the same problem. After multiple installation attempts it finally worked. So just try again.

Read this answer in context 👍 0

All Replies (7)

more options

Remove Lightning via Add-on Manager and close Thunderbird. Delete the folder C:\Users\jeff\AppData\Roaming\Thunderbird\Profiles\6wxehepw.default\extensions\staged. Download Lightning from https://addons.mozilla.org/en-US/thunderbird/addon/lightning/ and install it again.

Athraithe ag christ1 ar

more options

thanks for reply i am unable to remove lighting from add-on manager. see attached pic

more options

Then just skip that step.

more options

should have wrote that i did. when i went back to add-on manager it was gone. installed and got same issue

more options

Réiteach Roghnaithe

I ran into the same problem. After multiple installation attempts it finally worked. So just try again.

more options

after 4 try's it worked. strange

more options

with the new update to thunderbird, lightning is not working again. have deleted the "staged" folder several times. with no luck to getting it to work. i have also unistalled and reinstalled thunderbird with no luck