Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes at startup even in safe mode after upgrade to version 7.0.1

  • 2 réponses
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par louisbarman

more options

Firefox crashes at startup after an upgrade to version 7.0.1

It crashes on start-up even in safe mode.

I have tried a complete un-install and reinstall but choose to keep all my settings (eg bookmarks) etc as I don't want to loose my bookmarks.

Firefox crashes at startup after an upgrade to version 7.0.1 It crashes on start-up even in safe mode. I have tried a complete un-install and reinstall but choose to keep all my settings (eg bookmarks) etc as I don't want to loose my bookmarks.

Solution choisie

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-24b848e4-7d2a-4cf1-b0b0-31ccd2111021
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

more options

Solution choisie

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-24b848e4-7d2a-4cf1-b0b0-31ccd2111021
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

more options

Killing the process "ssoShell.exe" (located: "C:\Program Files\Passlogix\v-GO SSO") using Windows Task Manager allows Firefox to start up. But this is not a good fix. The posting above by knorretje is much better. Thanks.