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not able to open punchout catalogues

  • 1 réponse
  • 0 a ce problème
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  • Dernière réponse par cor-el

deepak.goddu
deepak.goddu
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We are trying to open a punchout catalog from Sap and we are able to login to the punchout catalogue and while checkout we are getting SSL_ERROR_RX_RECORD_TOO_LONG

We are trying to open a punchout catalog from Sap and we are able to login to the punchout catalogue and while checkout we are getting SSL_ERROR_RX_RECORD_TOO_LONG

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

This issue can be caused by corrupted cookies.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

You can check for issues caused by extensions.