Can't send Emails: After clicking "send" buttons turn grey
Hello,
since 3 weeks I have the problem that emails, that I try to send, are no longer sent. When I have finished typing my mail - no matter whether I add a file or not - and click "Send", all buttons besides the "Security" button in the second menu line turn grey. The mail doesn't go to the sent mails folder and when I want to close the window, Thunderbird asks me whether I want to save the mail in the "drafts" folder.
I can not remember that I changed anything, the problem seems to have appeared on its own. I use Google Mail as an Email Provider, which even supports the newest TLS version. I also tried to deactivate my firewall and antivirus software (Windows Security) and add rules to allow Thunderbird incoming and outgoing requests. That didn't change anything.
I then tried to change the SMTP settings in thunderbird, changing the Port from 465 to 587. No effect at all.
I can receive all mails just 8as usual, only the SMTP server/sending emails causes problems.
Below you find my Thunderbird maintenance informations (in German, as I use the German client).
Hope you can solve this issue. I really need to be able to write dozens of mails in my daily business. So, if I can't solve this issue fast, I need to use another mailing software. I always liked Thunderbird and would be very unhappy to stop using it.
Kind regards
Jonas
Allgemeine Informationen
Name: Thunderbird Version: 78.6.0 Build-ID: 20201211152611 Distributions-ID:
Update-Kanal: release User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.6.0 Betriebssystem: Windows_NT 10.0
Starter-Prozess: Aktiviert Fenster mit mehreren Prozessen: 0/0 deaktiviert Externe Prozesse: 0 Unternehmensrichtlinien: Inaktiv Google-Location-Service-Schlüssel: Fehlt Google-Safebrowsing-Schlüssel: Fehlt Mozilla-Location-Service-Schlüssel: Fehlt Abgesicherter Modus: false
E-Mail- und Newsgruppen-Konten account1: INCOMING: account1, , (pop3) imap.gmail.com:995, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:587, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Absturzberichte der letzten 3 Tage
Externe Prozesse
Typ: Anzahl
Erweiterungen
Name Version Aktiviert ID
Amazon.de 1.1 true amazon@search.mozilla.org
Bing 1.0 true bing@search.mozilla.org
Check and Send 2.0.18 true {1B0ADFEC-846C-401D-BA54-7842CBD485D4}
DuckDuckGo 1.0 true ddg@search.mozilla.org
Ecosia 1.0 true ecosia@search.mozilla.org
Google 1.0 true google@search.mozilla.org
LEO Eng-Deu 1.0 true leo_ende_de@search.mozilla.org
Provider für Google Kalender 78.0.1 true {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Wikipedia (de) 1.0 true wikipedia@search.mozilla.org
Grammar Checker 0.9 false grammarchecker@codedgers.com
Sicherheitssoftware
Typ: Name
Antivirus: Microsoft Defender Antivirus Antispyware: Firewall: Windows-Firewall
Grafik
Allgemeine Merkmale Compositing: Direct3D 11 (Advanced Layers) Asynchrones Wischen und Zoomen: nichts WebGL-1-Treiber: WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c3db)
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GPU 1 Aktiv: Ja Beschreibung: NVIDIA GeForce GTX 980 Ti Herstellerkennung: 0x10de Gerätekennung: 0x17c8 Treiber-Version: 27.21.14.5671 Treiber-Datum: 9-30-2020 Treiber: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumd.dll Subsys-ID: 32321462 RAM: 6144
GPU 2 Aktiv: Nein RAM: 0
Weitere Informationen AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: skia CMSOutputProfile: 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 Display0: 2560x1440@59Hz Display1: 2560x1440@59Hz DisplayCount: 2 ClearType-Parameter: \\.\DISPLAY1 [ Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200 ] \\.\DISPLAY2 [ Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ]
Entscheidungsprotokoll GPU_PROCESS: unavailable by default: Multi-process mode is not enabled WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-gpu-process by runtime: GPU Process is disabled WEBRENDER_QUALIFIED: denied by env: Not on allowlist WEBRENDER_COMPOSITOR: unavailable by runtime: No DirectComposition usage WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
Absturzverhinderer hat Funktionen deaktiviert
Lösungen
Fehlerprotokoll
Medien
Audio-Backend: wasapi Max. Kanäle: 2 Bevorzugte Sample-Rate: 44100 Roundtrip-Latenz (Standardabweichung): NaNms (NaN)
Ausgabegeräte
Name Gruppe Hersteller Status Bevorzugt Format Kanäle Rate Latenz
Razer Nommo 2.0 (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Focusrite USB (Focusrite USB Audio) FocusriteUSB\Audio&Adapter\1&349dc930&0&id:0000000012358212 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
BenQ LCD (NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_14623232&REV_1001\5&201b6d4&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Interne AUX-Buchse (Focusrite USB MIDI) FocusriteUSB\MidiInOut\1&349dc930&0&id:0000000012358212 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
USB-Headset (USB Audio Device) USB\VID_0D8C&PID_0012&MI_00\6&39038ea8&2&0000 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Focusrite USB (Focusrite USB Audio) FocusriteUSB\Audio&Adapter\1&349dc930&0&id:0000000012358212 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
NVIDIA HDMI Out (NVIDIA Virtual Audio Device (Wave Extensible) (WDM)) ROOT\UNNAMED_DEVICE\0000 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
PL2760Q (NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_14623232&REV_1001\5&201b6d4&0&0001 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
BenQ LCD (NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_14623232&REV_1001\5&201b6d4&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
NVIDIA Output (NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_14623232&REV_1001\5&201b6d4&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Focusrite Scarlett 4v4 (Focusrite USB Audio) FocusriteUSB\Audio&Adapter\1&349dc930&0&id:0000000012358212 Enabled All default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 133 - 441
Realtek HD Audio 2nd output (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
NVIDIA Output (NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_14623232&REV_1001\5&201b6d4&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Realtek Digital Output (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Leistungsmerkmale für Medien (Media Capabilities)
Datenbankeinträge auflisten
Eingabegeräte
Name Gruppe Hersteller Status Bevorzugt Format Kanäle Rate Latenz
Line in at rear panel (Grey) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Subwoofer (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Rear Orange In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Interne AUX-Buchse (NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_14623232&REV_1001\5&201b6d4&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Interne AUX-Buchse (NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_14623232&REV_1001\5&201b6d4&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Interne AUX-Buchse (Focusrite USB MIDI) FocusriteUSB\MidiInOut\1&349dc930&0&id:0000000012358212 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Side (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Rear (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Stereomix (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Mikrofon (NVIDIA Virtual Audio Device (Wave Extensible) (WDM)) ROOT\UNNAMED_DEVICE\0000 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Rear Pink In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Rear Black In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Rear Blue In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Line in at rear panel (Green) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Front Pink In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Front Green In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Eingang (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Rear Green In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Focusrite USB (Focusrite USB Audio) FocusriteUSB\Audio&Adapter\1&349dc930&0&id:0000000012358212 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Line in at rear panel (black) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Focusrite USB (Focusrite USB Audio) FocusriteUSB\Audio&Adapter\1&349dc930&0&id:0000000012358212 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Mikrofon (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Mic in at rear panel (Pink) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Line in at rear panel (Blue) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Realtek Digital Input (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Rear Grey In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Mic in at front panel (Pink) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Focusrite USB (Focusrite USB Audio) FocusriteUSB\Audio&Adapter\1&349dc930&0&id:0000000012358212 Enabled All default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 133 - 441
Center (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Line in at front panel (Green) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Line in at rear panel (Orange) (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Mikrofon (USB Audio Device) USB\VID_0D8C&PID_0012&MI_00\6&39038ea8&2&0000 Enabled All default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 144 - 480
Front (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003\4&5327f15&0&0201 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Wichtige modifizierte Einstellungen
accessibility.lastLoadDate: 1544866567 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 1263303 browser.cache.disk.capacity: 655360 browser.cache.disk.filesystem_reported: 1 browser.search.region: DE extensions.lastAppVersion: 78.6.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.crash-guard.d3d11layers.appVersion: 78.6.0 gfx.crash-guard.d3d11layers.deviceID: 0x17c8 gfx.crash-guard.d3d11layers.driverVersion: 27.21.14.5671 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 78.6.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x17c8 gfx.crash-guard.wmfvpxvideo.driverVersion: 27.21.14.5671 idle.lastDailyNotification: 1609937335 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1609937335 places.history.expiration.transient_current_max_pages: 112348 plugin.flash.lastmod_hi: 373 plugin.flash.lastmod_lo: -1179214284 privacy.purge_trackers.date_in_cookie_database: 0 security.remote_settings.crlite_filters.checked: 1609935774 security.remote_settings.intermediates.checked: 1609935774 security.sandbox.content.tempDirSuffix: {cbb2a67e-509d-404c-af5b-3383f1388941} security.sandbox.plugin.tempDirSuffix: {9f659b3f-4297-4685-bde4-d1b5a6d5a26f} security.tls.version.min: 1 signon.importedFromSqlite: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1609937335 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Wichtige nicht veränderbare Einstellungen
dom.ipc.processCount.webIsolated: 1 fission.autostart: false
Chronik- und Lesezeichendatenbank
Barrierefreiheit
Aktiviert: true Barrierefreiheit verhindern: 0 Accessible Handler verwendet: true Dienst für Barrierefreiheit aufgerufen durch: UNKNOWN|C:\Program Files (x86)\Unchecky\bin\unchecky_bg.exe
Bibliotheken-Versionen
Minimal vorausgesetzte Version Verwendete Version
NSPR 4.25.1 4.25.1
NSS 3.53.1 3.53.1
NSSSMIME 3.53.1 3.53.1
NSSSSL 3.53.1 3.53.1
NSSUTIL 3.53.1 3.53.1
Isolierte Umgebungen
Ebene der isolierten Umgebung des Inhaltsprozesses: 0 Effektive Ebene der isolierten Umgebung: 1
Start-Cache
Festplatten-Cache-Ordner: C:\Users\Jones\AppData\Local\Thunderbird\Profiles\f41trqq9.default\startupCache\startupCache.8.little Festplatten-Cache ignorieren: false Festplatten-Cache bei Initialisierung erkannt: true In Festplatten-Cache geschrieben: false
Internationalisierung & Lokalisierung
Anwendungseinstellungen Angeforderte Sprachen: ["de"] Verfügbare Sprachen: ["de","en-US"] Anwendungssprachen: ["de","en-US"] Region-Einstellungen: ["de-DE"] Standardsprache: "de"
Betriebssystem Sprachen des Betriebssystems: ["de-DE","en-US"] Region-Einstellungen: ["de-DE"]
Toutes les réponses (4)
If anyone has an answer to this issue: Please share it with me. I'd be so glad to continue using Thunderbird.
This might be a broken layout issue, or possibly due to using 'normal password' authentication instead of the preferred OAuth2 for gmail. Plus, the security on the outgoing server is STARTTLS on 587 or SSL/TLS on port 465 - either one works for gmail. Enter the correct security/port settings and change the authentication on the incoming and outgoing to OAuth2, check that cookies are allowed in TB Options/Privacy & Security, remove the passwords in Saved Passwords in the same section, uncheck 'Place a copy in' in the Copies & Folders section of Account Settings (gmail automatically copies sent messages to Sent), then restart TB and enter the account password in the OAuth browser window when prompted.
If sending still fails after those changes, test for broken layout by running in safe mode (hold Shift when launching TB).
sfhowes said
This might be a broken layout issue, or possibly due to using 'normal password' authentication instead of the preferred OAuth2 for gmail. Plus, the security on the outgoing server is STARTTLS on 587 or SSL/TLS on port 465 - either one works for gmail. Enter the correct security/port settings and change the authentication on the incoming and outgoing to OAuth2, check that cookies are allowed in TB Options/Privacy & Security, ...
I already did all of this, but it didn't work for me. But now, I know why, thanks to your second solution approach:
sfhowes said
If sending still fails after those changes, test for broken layout by running in safe mode (hold Shift when launching TB).
I did this, tried to send a test mail to my girlfriend's mail address and - voilà - it worked without any problem. So the issue must be in an addon or any setting that differs from the standard setup of TB. Any clue how I can identify the exact problem? At least I can now send mails again and continue using TB. Now I just need to be able to use it without safe mode again.
Thanks a lot so far, you were already very helpful :)
If the problem is caused by add-ons, enable them one-at-a-time in normal mode to find the one that is the cause.
If add-ons aren't the cause, launch in safe mode, check 'Reset toolbars & controls', 'Make changes & restart', and see if the problem still occurs in normal mode.