Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

opening a PDF attachment creates an empty PDF file on the desktop

  • 2 réponses
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par georgeangelos

more options

When I open a PDF attachment in Thunderbird, an empty PDF file is always created on my desktop. The name of the empty PDF file suggests that I had received it by email and read it sometime in the past, but since then I have deleted the email to which it was attached and I can't find in any of my folders using the search facility. I get this problem using Thunderbird on any of my Window machines (laptop, desktops home and office). I don't get this problem when I use Acrobat by itself, only in combination with Thunderbird. Thanks for any help!

When I open a PDF attachment in Thunderbird, an empty PDF file is always created on my desktop. The name of the empty PDF file suggests that I had received it by email and read it sometime in the past, but since then I have deleted the email to which it was attached and I can't find in any of my folders using the search facility. I get this problem using Thunderbird on any of my Window machines (laptop, desktops home and office). I don't get this problem when I use Acrobat by itself, only in combination with Thunderbird. Thanks for any help!

Toutes les réponses (2)

more options

Try this: 'Menu icon' > 'Options' > 'Options' > 'Attachments' > 'Incoming' tab

uncheck 'Save files to desktop' or choose a suitable folder in eg: Documents' click on OK

more options

Doesn't make any difference. The 0 bytes PDF file still appears on the desktop.