Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Count not showing for Junk mail folder

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja FrankSh

FrankSh
FrankSh
more options

Noticed lately that the message count is not showing for my Junk folder. It shows on all other account folders and I find e-mails in the Junk folder once I click on it. Once clicked on, the message count then shows.

Noticed lately that the message count is not showing for my Junk folder. It shows on all other account folders and I find e-mails in the Junk folder once I click on it. Once clicked on, the message count then shows.

Valittu ratkaisu

Maybe the Junk folder isn't updated unless you select (open) it. Right-click the folder, Properties, and see if 'When getting new messages....' is checked. If it isn't, does checking the box make the count update when the Inbox is retrieved?

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valittu ratkaisu

Maybe the Junk folder isn't updated unless you select (open) it. Right-click the folder, Properties, and see if 'When getting new messages....' is checked. If it isn't, does checking the box make the count update when the Inbox is retrieved?

FrankSh
FrankSh Kysymyksen kysyjä
more options

Thanks sfhowes, that did the trick. I have never had to do that for that folder before so I wonder if that is new from one of the updates. The minute i clicked that box and saved, the count populated for the folder. I did not know there was mail there before that.