Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

How do I remove a duplicate synced device from my sync account?

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 11 näyttöä
  • Viimeisin kirjoittaja cor-el

NobleUplift
NobleUplift
more options

I have three devices in my Sync account: my desktop, my laptop, and my phone. For some reason, the Sync on my home computer stopped working. I've had some corruption in my Firefox program files due to constant crashes, so I just reinstalled Firefox and it started syncing again.

The problem is, now on my phone I have three sync devices excluding the phone listed:

Firefox Home. Last synced: Feb 22, 2016 Firefox Work. Last synced: 14 minutes ago X's Firefox on Y (User/Computer). Last Synced: 11 hours ago

The problem is, the name of my "Firefox Home" profile is still "Firefox Home", not "X's Firefox on Y". I've read that devices not synced for more than 3 weeks are automatically pruned. How do I get rid of this ghost device?

I have three devices in my Sync account: my desktop, my laptop, and my phone. For some reason, the Sync on my home computer stopped working. I've had some corruption in my Firefox program files due to constant crashes, so I just reinstalled Firefox and it started syncing again. The problem is, now on my phone I have three sync devices excluding the phone listed: Firefox Home. Last synced: Feb 22, 2016 Firefox Work. Last synced: 14 minutes ago X's Firefox on Y (User/Computer). Last Synced: 11 hours ago The problem is, the name of my "Firefox Home" profile is still "Firefox Home", not "X's Firefox on Y". I've read that devices not synced for more than 3 weeks are automatically pruned. How do I get rid of this ghost device?

Kaikki vastaukset (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to disconnect Sync and reconnect Sync?

If that still doesn't work then remove the old Firefox Sync account and create a new Sync account.