PC Crash

My PC crashed with a windows upgrade and i'm not able to get my bookmarks back. BEST Buy Geek squad was able to get me back on but what they backed up were old bookmarks … (read more)

My PC crashed with a windows upgrade and i'm not able to get my bookmarks back. BEST Buy Geek squad was able to get me back on but what they backed up were old bookmarks not the latest ones i had on my PC

Asked by srz301 Duela minutu bat

Emails quit coming In.

Out of the blue, my Mozilla Thunderbird emails quit coming in. I paid a guy to get 2 weeks worth of emails to come in and thought the problem was fixed. Next day, same … (read more)

Out of the blue, my Mozilla Thunderbird emails quit coming in. I paid a guy to get 2 weeks worth of emails to come in and thought the problem was fixed. Next day, same problem - no new emails coming in. What is happening? I need help.

Asked by cwrigor Duela 10 minutu

error message

I am unable to send any messages. Getting this error message - An error occurred while sending mail. The mail server responded: Resources restricted from 69.115.218.69 - … (read more)

I am unable to send any messages. Getting this error message - An error occurred while sending mail. The mail server responded: Resources restricted from 69.115.218.69 - try again later (AA,31).

It will list whatever address I am sending to or one off of a group. If I delete the one address it lists out of a group I get the same message with a new address cited.

Any suggestions?

Asked by Gerry McEntee Duela 5 ordu

Last reply by Gerry McEntee Duela 19 minutu

Thunderbird freezing

Hi I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for … (read more)

Hi

I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for several weeks now and today I can't get that account to work at all.

I'm on Windows 11 and have tried re-starting my laptop in Safe Mode but the freezing persists. I've tried turning off Windows Defender - it makes no difference and I don't have any other anti-virus running.

I have 450 emails in my Inbox and don't want to lose any of them or my address book. I do back up each week.

Not very tech savvy and no clue how to sort the issue out.

All help appreciated.

Asked by BAMimages Duela 57 minutu

Can't log into Mozilla Account

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an erro… (read more)

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

Asked by William Duela 32 minutu

BLUE CIRCLE TIMEOUTS

Constant blue circle timeouts when trying to open emails or send. Everything stops while the blue circle of death throbs for up to 30 seconds every time. Makes every emai… (read more)

Constant blue circle timeouts when trying to open emails or send. Everything stops while the blue circle of death throbs for up to 30 seconds every time. Makes every email sent and every one marked junk or otherwise take forever.

Help.

Asked by jpco Duela 32 minutu

Cannot reset Local Folders / Local Directory back to default

Platform is Linux Mint 21.3 Cinnamon Thunderbird 115.16.0esr (64-bit) I must have caused this problem while making a mistake while adding a google gmail takeout file to l… (read more)

Platform is Linux Mint 21.3 Cinnamon Thunderbird 115.16.0esr (64-bit) I must have caused this problem while making a mistake while adding a google gmail takeout file to local folders.

Now account settings shows Local Folders / Local Directory as:

   /home/xyz/Downloads/Google Takeout/Takeout/Mail

In Local Folders the Outbox folder properties location shows:

  mailbox:///home/xyz/Downloads/Google Takeout/Takeout/Mail/Unsent Messages

In another Linux system Thunderbird shows Local Folders / Local Directory as:

  mailbox:///home/xyz/.thunderbird/g44es9f2.default-release/Mail/Local Folders/Unsent Messages

Which tells me basically where it should be pointing.

I tried to change (in account settings) Local Folders / Local Directory using the Browse... button but the Select Local Directory window doesn't give any access to the .thunderbird folder.

How can I change the account settings Local Folders / Local Directory back to what it should be?

Asked by Arius Duela 42 minutu

Undo close all tabs

I need to know how to recover all my tabs after closing them accidentally. I dropped my phone when trying to access tabs settings to disable the "inactive section" (that … (read more)

I need to know how to recover all my tabs after closing them accidentally. I dropped my phone when trying to access tabs settings to disable the "inactive section" (that I had not enabled, I don't know why that thing was done without my consent), and accidentally hit "close all tabs". I see that, as of last year, there was no way to do it, but maybe after all the questions about this they added something. Recently closed tabs still shows the last that I closed manually

Asked by Facundo Lionel Fitó Serwatka Duela ordu bat

H5 Games sites inexplicably openng

Greetings, I installed the Layup Android app in July 2024 then a few weeks later, certain websites have been automatically opening in the default Firefox browser Android … (read more)

Greetings, I installed the Layup Android app in July 2024 then a few weeks later, certain websites have been automatically opening in the default Firefox browser Android app. Here are some examples: 1. GIRLS - Play GIRLS Games at Games.domaingameu.com - https://h5.domaingameu.com/games?type=parkour&t=BrAr13rruLXgzjC2Mukl3YAWJB0Wrlzxm2g2baIXND2lpbdvmZqzbkDgIqe-4d5ddaHImn52FjbSuzOwuV90jb1r51VR84SlCkByBx6C6bfeWPY_Ca-u2X_WISE7gw3Oe-5wLWrtOkg6dedyMegY0vA-lgQW219QEFCVewKBXx7MeqD7yL6jM4-M0VX6zon2wPoDyyyxa0rJczvf 2. h5.domaingameu.com - https://h5.domaingameu.com/games?type=parkour 3. 3D - Play 3D Games at Webgame.budgyinfo.com - https://webgame.budgyinfo.com/games?type=3D

I have since uninstalled the Layup app and deleted the browser data, but these sites are still opening in the browser even when my cell is idle. Please advise how to block these domains or another remedy. Greatly appreciated

Asked by DKline125 Duela ordu bat

Translate

Download language android packa Skip to main content Switch language Skip to search Mozilla Support Logo Avatar for Username Privacy and security Ask a … (read more)

Download language android packa

   Skip to main content
   Switch language
   Skip to search

Mozilla Support Logo Avatar for Username

   Privacy and security

Ask a Question

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Common Myths about Private Browsing Firefox Last updated: 1/22/24 87% of users voted this helpful

Private Browsing is a useful feature of Firefox, but only if you understand the protection it offers. It helps you keep your online activity private from others who use Firefox on the same computer, but it won't make you invisible online. Myth 1: Private Browsing makes you anonymous on the Internet

Reality: Private Browsing does not mask your identity or activity online. Websites and internet service providers can still gather information about your visit, even if you are not signed in. If you use your device at work, your company may be able to monitor the websites you visit. If you surf the Web at home, your cable company (or their partners) may have access to your browsing information. Only a Virtual Private Network (VPN) can mask your location and encrypt your online activity, keeping your identity and data safe from prying eyes. If you need to stay anonymous online, try Mozilla VPN. Myth 2: Private Browsing removes all traces of your browsing activity from your computer

Reality: Private Browsing works by letting you browse without saving passwords, cookies and browsing history in a Private Window. If you download a file from a website, it will remain on your computer, but it will not appear in the download manager in Firefox. If you bookmark a website while in a Private Window, it will remain in your bookmark list. Myth 3: Private Browsing doesn’t display any browsing history

Reality: Private Browsing will, by default, display visited sites and bookmarks as you type in the address bar. Firefox saves these pages during normal browsing. If you don’t want to see these suggestions, you can deselect them in your Firefox Settings Privacy & Security panel under Address Bar.

privacy preferences 65

Myth 4: Private Browsing will protect you from keystroke loggers and spyware

Reality: Private Browsing does not protect you from malware installed on your computer. If you suspect you have malware, take steps to remove it to prevent it from happening again.

To learn more about how Firefox protects your privacy, see Enhanced Tracking Protection in Firefox for desktop and SmartBlock for Enhanced Tracking Protection.


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Asked by samiyehbayat Duela ordu bat

"This Connection is Untrusted" displayed for all website queries

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1 Any queries to legitimate websites such as Go… (read more)

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1

Any queries to legitimate websites such as Google or Mozilla, return a "This Connection is Untrusted" display screen. Firefox security settings have been changed to lowest security, and problem persists.

It isn't that Firefox isn't reaching the websites... it's that some security setting recognizing the security certificates (like Mozilla's) is broken... and I can't get past it... even to be able to download a new browser version.

Asked by reedh1 Duela 7 ordu

Last reply by reedh1 Duela ordu bat

thunderbird geht nicht mehr auf dem laptop

Ich muss beim versenden ein Passwort eingeben. da ich aber das passwort nicht mehr weiss habe ich versucht ein neues einzugeben. das hat leider auch nicht geklappt. ich h… (read more)

Ich muss beim versenden ein Passwort eingeben. da ich aber das passwort nicht mehr weiss habe ich versucht ein neues einzugeben. das hat leider auch nicht geklappt. ich habe auch versucht mozilla thunderbird zu deinstalieren und dan wider neu zu instalieren, aber das hat auch nicht geholfen.

was kann ich tun?

mit freundlichen grüssen harry bodemann

Asked by Harry Bodemann Duela ordu bat

IgHome start up page is not coming up as I have set it

This morning when I turned on the computer igHome, which is our startup page is not loading properly. I have restated the computer several time, logged out and logged ba… (read more)

This morning when I turned on the computer igHome, which is our startup page is not loading properly. I have restated the computer several time, logged out and logged back in to igHome. I have reset the number of colums, etc.

Nothing seems to work. Any suggestions?


Anne and Bill

Asked by Anne's Place Duela egun bat

Last reply by Anne's Place Duela ordu bat

Firefox performance settings

I was watching videos and I noticed that sometimes my FF freezes when I look at the preview of a video. The computer is working fine since I can tell that it is only the … (read more)

I was watching videos and I noticed that sometimes my FF freezes when I look at the preview of a video. The computer is working fine since I can tell that it is only the browser "screen" that is freezing and not the whole pc. I can fix that by clicking outside the browser's window, like clicking the taskbar and it goes back to normal, still very annoying. I was able to completely fix the issue by unchecking the option "Use recommended performance settings" and just leaving the option "Use hardware acceleration when available" ON. Now I don't have these random freezes while still being able to use hardware acceleration.

My question is: what are those "recommended performance settings" that FF was using? I can't find any information about them or a list. I know that FF uses my pc specs to determine those settings but I wish I could manually set them by myself. Any ideas? Thanks!

Asked by Rein Duela 2 ordu

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 Duela astebete

Last reply by samarigil66 Duela 2 ordu