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Scroll wheel up and down SPECIFICALLY not working.

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  • Last reply by James

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Somewhat recently I have been unable to use my scroll wheel to scroll pages up and down.

I can scroll up and down in every application on my computer except Firefox.

Things I've already tried: I've tried turning hardware accel. on and off I've tried turning off auto scroll and scroll lock. I've tried using other mice. I've tried using a different Firefox profile. I've tried restarting my computer.

I have been AVOIDING doing any changes that erase my cache or restart Firefox in anyway since I REALLY don't want to lose any of my password and history data. If it's the only way, then I'll deal with it when I deal with it.

What makes this problem weirder is that I can middle-mouse click and scroll the page up and down with that, but I cannot scroll the page manually with the wheel at all.

What could possibly be the issue? Someone please help! It's not like it's making me terribly angry, but it's very, very inconvenient and no normal fixes seem to be fixing this super simple issue.

Somewhat recently I have been unable to use my scroll wheel to scroll pages up and down. I can scroll up and down in every application on my computer except Firefox. Things I've already tried: I've tried turning hardware accel. on and off I've tried turning off auto scroll and scroll lock. I've tried using other mice. I've tried using a different Firefox profile. I've tried restarting my computer. I have been AVOIDING doing any changes that erase my cache or restart Firefox in anyway since I REALLY don't want to lose any of my password and history data. If it's the only way, then I'll deal with it when I deal with it. What makes this problem weirder is that I can middle-mouse click and scroll the page up and down with that, but I cannot scroll the page manually with the wheel at all. What could possibly be the issue? Someone please help! It's not like it's making me terribly angry, but it's very, very inconvenient and no normal fixes seem to be fixing this super simple issue.

All Replies (2)

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Hi,

Thank you for your question. It sounds like you may be seeing the result of a known issue in respect of X-Mouse Button Control software on your computer.

This is something that we are aware of and have communicated to the developer of X-Mouse Button Control. They are currently testing a solution to this and we hope they can make it more widely available soon.

For more information, please see the X-Mouse Button Control in Firefox 110 support article.

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An updated version of X-Mouse Button Control (XMBC 2.20) has been released. Issues with Firefox 110 should be fixed. To learn more, see https://forums.highrez.co.uk/viewtopic.php?t=4682