Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

how do I overcome adobe flash player constant crashes.

MS007
MS007
more options

Here are my 5 recent crashes. Pls. adv. me what should I do to overcome those crashes. Pls. send to: ms8007@gmail.com Thanks 

Report ID 	Date Submitted

bp-dabdf459-5707-4f2e-b1f6-896f42131112 12/11/2013 09:09 
32b5ec8c-be76-4091-a5c7-a964e7b73bfb 12/11/2013 09:03 
7c87e7cd-0d3b-46d4-b936-b0aae490cf88 12/11/2013 09:00 
c65ecc3d-b9c9-44d8-9a90-2723c0035e5f 12/11/2013 08:59 
7b336cb2-190b-4334-8e8a-3eae3ec2276f 12/11/2013 08:59
Here are my 5 recent crashes. Pls. adv. me what should I do to overcome those crashes. Pls. send to: ms8007@gmail.com Thanks Report ID Date Submitted <pre><nowiki>bp-dabdf459-5707-4f2e-b1f6-896f42131112 12/11/2013 09:09 32b5ec8c-be76-4091-a5c7-a964e7b73bfb 12/11/2013 09:03 7c87e7cd-0d3b-46d4-b936-b0aae490cf88 12/11/2013 09:00 c65ecc3d-b9c9-44d8-9a90-2723c0035e5f 12/11/2013 08:59 7b336cb2-190b-4334-8e8a-3eae3ec2276f 12/11/2013 08:59 </nowiki></pre>

Muudetud cor-el poolt

All Replies (8)

moz101mo
moz101mo
more options

So, which flash player release are you running on? Go to control panel, and click on flash, and select the advanced tab. Firefox uses the plugin version.

Muudetud moz101mo poolt

MS007
MS007 Küsimuse esitaja
more options

I use: ActiveX version: 11.9.900.117 Plug-in version: 11.9.900.117

Thanks

moz101mo
moz101mo
more options

That's what is current. I think I had to reinstall Flash when I installed Firefox a while back. Are you using Norton security? Are you on an old Pentium III or older CPU or AMD?

MS007
MS007 Küsimuse esitaja
more options

No norton security. I use Intel I3

MS007
MS007 Küsimuse esitaja
more options

should I uninstall and then reinstall the adobe flash player

moz101mo
moz101mo
more options

I just installed it over the same one, but I did not have the plugin version showing because I had no Firefox, and it installed the plugin. You could try the install over first. Otherwise, if you remove it, I would restart your pc before installing.

moz101mo
moz101mo
more options

Adobe put out a new level of Flash and Air, second Tuesday (like Microsoft does), so you could try it. It might fix your problem. Let us know.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:

(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) In Firefox, un-check the box here and restart:

orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista and higher)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

Any luck?