Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox 3.6.6 crashing

more options

So I'm using Firefox version 3.6.6 and the Flash plugin version 10.1.53.64, and about a minute or two into every Firefox session the entire browser crashes and gives me the option to send a report and either restart or quit Firefox.

I know what I'm doing and thus don't need the kid-glove responses I've seen in some other threads about this, the problem is not on my end, it's with the software. No problems were occuring before Firefox 3.6.6. Please tell me how to fix the problem you created, ASAP.

Operating system

Windows Vista 32-bit

So I'm using Firefox version 3.6.6 and the Flash plugin version 10.1.53.64, and about a minute or two into every Firefox session the entire browser crashes and gives me the option to send a report and either restart or quit Firefox. I know what I'm doing and thus don't need the kid-glove responses I've seen in some other threads about this, the problem is not on my end, it's with the software. No problems were occuring before Firefox 3.6.6. Please tell me how to fix the problem you created, ASAP. == Operating system == Windows Vista 32-bit

All Replies (20)

more options

Installed FF 3.6.6. Now ESPN3 freezes (will NOT load).

more options

Same problem - freezes

more options

Same problem - the moment I load a page of any complexity, it's goodbye.

more options

This browser went from the most stable to the biggest piece of shit since 3.6.4. I crash every 3 mins no matter what I am doing, even if it is in safe mode.

more options

Apparent fix for me

http://support.mozilla.com/en-US/kb/Firefox+hangs#Duplicate_Session_Restore_files

See "Duplicate Session Restore files"

more options

Same here on Vista 64 bit. HELP i need FireFox

more options

Vista 64 bit having same issues with freezing...

more options

I have the same problem.. I installed 3.6.6 and it crashes every time. Tried to install 3.6.4 again and now it crashes, tried with 3.5.5 and same thing. If I open FF in safe mode, it will display a window, but then crashes immediately.

Mac OS 10.6.4

I'm desperate to get it working again as I need FireBug.

more options

I really need this problem solved. My classes are online. Please fix this!!

more options

Absolutely can't print anything from 3.6.6 without it crashing. Mac OSX 10.4.11

more options

Same here on my work computer... Vista 32bit + 3.6.6. Has been crashing like this since 3.6.4 and I'm about to change browser really soon if something doesn't happen.

more options

Update from prior release to FF 3.6.6 last night. Also updated Flash. Now most pages from major sites cause FF to freeze forcing me to kill the session.

more options

Mine Firefox 3.6.6 32 bits (Windows Vista) is also crashing all the time. Here is the report:


Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.825, :6.0.11, :6.0.13, :6.0.15,{20a82645-c095-46ed-80e3-08825760534b}:1.2.1,foxmarks@kei.com:3.6.14, :6.0.20,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.6 BuildID: 20100625231939 CrashTime: 1277819413 EMCheckCompatibility: true Email: rhelering@yahoo.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1277708747 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 144 StartupTime: 1277819287 Theme: classic/1.0 Throttleable: 1 URL: http://www.google.nl/firefox?client=firefox-a&rls=org.mozilla:en-US:official Vendor: Mozilla Version: 3.6.6

This report also contains technical information about


more options

I have the same issue, running on Windows 7. Disabling the Flash plugin allows me to at least use the browser without crashing, for those of you who are looking to do that. (In the few seconds you have it open, go to tools, manage add-ons, plugins, find the flash player and disable.) I find it strange that 3.6.6 is advertised to fix crash problems with plugins (which I did not have previously), but with this update and, as "strongly recommended" by Mozilla, the Adobe Flash update, it now crashes.

more options

I would like to withdraw my previous post: "Apparent fix for me

http://support.mozilla.com/en-US/kb/Firefox+hangs#Duplicate_Session_Restore_files

See "Duplicate Session Restore files" "

I am now testing the disabling of flash

more options

Okay, here's what worked for me. For one thing, although I thought I had successfully updated to 3.6.6, when I went to the Help menu it still showed me running 3.6.4. Odd. Apparently something was blocking the update patch from working. I eventually completely uninstalled Firefox, downloaded and installed the newest version clean, and restarted my computer. Now it works, even with the plugin. A strange workaround, but not terribly difficult.

more options

And I do have 3.6.6. Nothing I've tried has worked including a complete uninstall and clean install thus losing all my info. Still crashes. Crashes in safe mode,crashes with all add-ons disabled,crashes with the plugins disabled

more options

As mentioned before FF 3.6.6 crashes with no obvious reason. I got the problem since version 3.6.4 (the first 'crash-free' Version). It must be a problem with the 10.1 Flash Plugin, because on my laptop, 3.6.6 runs without a crash on the same sites.

more options

After a short support chat, I could figure out that the AddOn 'FireTorrent' can be a reason to crash FF 3.6.6 with Flash 10.1

more options

Thanks Jan!

Same issue running on WinXP Pro with FF 3.6.6, Flash 10.1 and FireTorrent 2.0.1.

Disable FireTorrent all is good, re-enable and a known page will lock the browser every time without fail. Bye bye FireTorrent.

  1. 1
  2. 2
  3. 3