Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

"To get search results you do not need to log in. a few reasons you may not be getting search results, the most common reason, is that the browser you are using has pop-up/ad blocker enabled. This is especially true when using the Firefox browser. ?'

  • 2 vastust
  • 1 on selline probleem
  • 13 views
  • Viimati vastas Terry

jp34blue
jp34blue
more options

To get search results you should not need to log in. There are a few reasons you may not be getting search results, but the most common reason I have found is that the browser you are using has pop-up/ad blocker enabled. This is especially true when using the Firefox browser. If possible, you may try either disabling the ad-blocker/pop-up blocker or switching browsers.? I am trying to research info in the NHHS ( New Hampshire-genealogy)

Thank You

To get search results you should not need to log in. There are a few reasons you may not be getting search results, but the most common reason I have found is that the browser you are using has pop-up/ad blocker enabled. This is especially true when using the Firefox browser. If possible, you may try either disabling the ad-blocker/pop-up blocker or switching browsers.?''' I am trying to research info in the NHHS ( New Hampshire-genealogy) Thank You

All Replies (2)

FredMcD
FredMcD
more options

Please explain the problem in detail. What does/dosn't happen? What are the exact error messages?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Terry
Terry
more options

You can create an exception for pop-ups in Settings or, when on the page, open the page info dialogue with ctl+i and look for Open pop-up windows on the Permissions tab.