Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Incompatibility of Update Version Data in Thunderbird

  • 3 vastust
  • 1 on selline probleem
  • 25 views
  • Viimati vastas clpodyssey

clpodyssey
clpodyssey
more options

Running version 68.2.2 of Thunderbird, where the About screen indicates that Thunderbird is up to date. I receive an error message indicating that Thunderbird is "Unable to update to the latest version". When I check the "About ..." screen, it show that I am already at the release version 68.2.2, When I use the Options/.../Update History feature, it shows the latest installation as version 68.1.0. It appears that these differences are what is causing Thunderbird to issue the error message. How do I fix the Update History to show the latest update installation (68.2.2)?

Running version 68.2.2 of Thunderbird, where the About screen indicates that Thunderbird is up to date. I receive an error message indicating that Thunderbird is "Unable to update to the latest version". When I check the "About ..." screen, it show that I am already at the release version 68.2.2, When I use the Options/.../Update History feature, it shows the latest installation as version 68.1.0. It appears that these differences are what is causing Thunderbird to issue the error message. How do I fix the Update History to show the latest update installation (68.2.2)?
Attached screenshots

Muudetud clpodyssey poolt

Valitud lahendus

Are you using Kasperky?

Loe vastust kontekstis 👍 1

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are you using Kaspersky? If so, see this post for a workaround:

https://support.mozilla.org/en-US/questions/1271866?page=2#answer-1266662

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

Are you using Kasperky?

clpodyssey
clpodyssey Küsimuse esitaja
more options

I followed the directions suggested by sfhowes, and the problem was solved after I made changes to my Kaspersky Total Security settings.

My thanks to both sfhowes and Wayne Mery for your assistance with this matter.

Muudetud clpodyssey poolt