why do i get a redirect error when using a drop down list on a website
only happens if try to access a page from a drop down list on a certain website. if i right click and open in a new tab it opens the page. if i access the page from a bookmark it opens the page. it is only if i try to use the same tab that this error occurs.
The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
All Replies (1)
Is it just the one website?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network.
[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
While you are in Safe Mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}