Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Since taking the Thunderbird update to 38.5.1, Lightning calendar cannot be found.

gutterman1223
gutterman1223
more options

I avoided taking the update for quite some time since it said birdiesync does not work with it and I paid for that program to sync my phone and laptop. Now I finally took it, and my calendar has disappeared. I read through the other poster's issues and the fix of downloading thunderbird and installing in safe mode did not fix the issue. Anti-virus has always allowed Thunderbird and birdiesync and Norton still has it on the approved programs list. Upon opening Tbird, selecting add-ons shows lightning there with the options of: options, disable & remove.

I sure hope I haven't lost the last year's calendar entries as I use this for business and must have it for IRS documentation of jobs performed.

I avoided taking the update for quite some time since it said birdiesync does not work with it and I paid for that program to sync my phone and laptop. Now I finally took it, and my calendar has disappeared. I read through the other poster's issues and the fix of downloading thunderbird and installing in safe mode did not fix the issue. Anti-virus has always allowed Thunderbird and birdiesync and Norton still has it on the approved programs list. Upon opening Tbird, selecting add-ons shows lightning there with the options of: options, disable & remove. I sure hope I haven't lost the last year's calendar entries as I use this for business and must have it for IRS documentation of jobs performed.

Muudetud gutterman1223 poolt

Valitud lahendus

I ended up finding directions/troubleshooting steps that actually worked for me here: https://groups.google.com/forum/#!topic/mozilla.support.calendar/Ds0kNdPDNXY.

However, I no longer had the calendar on the toolbar to select, but upon opening TB, reminders for the past week popped up, letting me know Lightning was back in TB. I had to choose Events and Tasks from the top menu and check Calendar. That option had not been available before.

Hope this helps anyone else with this issue.

Loe vastust kontekstis 👍 0

All Replies (1)

gutterman1223
gutterman1223 Küsimuse esitaja
more options

Valitud lahendus

I ended up finding directions/troubleshooting steps that actually worked for me here: https://groups.google.com/forum/#!topic/mozilla.support.calendar/Ds0kNdPDNXY.

However, I no longer had the calendar on the toolbar to select, but upon opening TB, reminders for the past week popped up, letting me know Lightning was back in TB. I had to choose Events and Tasks from the top menu and check Calendar. That option had not been available before.

Hope this helps anyone else with this issue.