Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox crashes

  • 3 vastust
  • 5 on selline probleem
  • 10 views
  • Viimati vastas sallyjg

sallyjg
sallyjg
more options

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

Valitud lahendus

Hello sallyjg, any luck if you disable the Adobe Flash protected mode in Firefox ?

thank you

Loe vastust kontekstis 👍 1

All Replies (3)

ideato
ideato
more options

Valitud lahendus

Hello sallyjg, any luck if you disable the Adobe Flash protected mode in Firefox ?

thank you

FredMcD
FredMcD
more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

sallyjg
sallyjg Küsimuse esitaja
more options

Thanks to you both! So far it seems that disabling the protected mode is working... I was able to get into the crossword without a crash of either the Flash Player or Firefox. If I have the problem again, I'll try try the additional suggestions from FredMcD.