Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Reset won't work!Trying to fix inernet connection: extremely slow to partial download only.

  • 2 vastust
  • 2 on selline probleem
  • 5 views
  • Viimati vastas FredMcD

more options

Have old iOs 106.8. Connection to internet was extremely slow, so, stupidly, updated Firefox to current iteration. Now nearly impossible. Connections are incredibly slow or incomplete. So - tried to Reset Firefox. THAT won't work. Keep getting "This is embarrassing"message re unable to load tabs, etc. and to close open windows. So I do. The only windows are Mozilla's, btw. Keep getting same thing. Round and round and round, etc.

Have old iOs 106.8. Connection to internet was extremely slow, so, stupidly, updated Firefox to current iteration. Now nearly impossible. Connections are incredibly slow or incomplete. So - tried to Reset Firefox. THAT won't work. Keep getting "This is embarrassing"message re unable to load tabs, etc. and to close open windows. So I do. The only windows are Mozilla's, btw. Keep getting same thing. Round and round and round, etc.

All Replies (2)

more options

There are several thing for you to check out.

  • 1

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Muudetud FredMcD poolt

more options
  • 2

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.