Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email filters no longer work in TB 115

  • 12 respuestas
  • 0 tienen este problema
  • 3 visitas
  • Última respuesta de TNorth

more options

Hello,

I am trying to set up filters for my TB mailboxes. The ones I had previously set up before I upgraded to 115 work, but new ones that I add don't. I can't manually apply filters now, and any new ones that I create don't filter incoming mail.

I currently have TB 115.5.1.

Any suggestions on how to correct this?

Thanks!

Hello, I am trying to set up filters for my TB mailboxes. The ones I had previously set up before I upgraded to 115 work, but new ones that I add don't. I can't manually apply filters now, and any new ones that I create don't filter incoming mail. I currently have TB 115.5.1. Any suggestions on how to correct this? Thanks!

Todas las respuestas (12)

more options

Please given an example - screen shot or exact settings.

more options

Hello,

Not sure if these will help - but attached are images of the filter I have set up named NYT. The second is the News folder list - as you can see - the NYT has no new messages after polling for new mail. The third shows the current NYT mail that was not filtered into the right mailbox. - they were supposed to go into the NYT mailbox but they didn't filter there.

Thanks for any ideas.

more options

I am confused. Your filter is set to match the subject of the message to an email address. Shouldn't it be set to match the FROM of the message. What am I missing here?

more options

And some from again this morning - two mailboxes with filters in place - no mail filtered. The NYT filters from above and attached - the Politico filters - neither worked.

more options

Sorry - just saw your reply. Yes - that one was wrong - thanks. But the new one I just posted does use the from address - let me watch that one a while and see if it still isn't right.

Thanks!

more options

Your most recent filter is filtering messages that come from three email addresses. That is not possible, so there are no messages filtered.

more options

Ok - so do I need 3 different filters - one for each address?

What about this one that I originally had for the News folder - it has 7 addresses in all, and it always worked in the past.

more options

That one says 'match any' - the other one says 'match all'

more options

OK so if I change it to "match all" then having more than one address will work?

more options

Think about it. 'matching all' would mean that the sender would have to have all three addresses. The one that works is the one that says 'match any'

more options

OK so if I change it to "match all" then having more than one address will work?

more options

Thanks - yes, I can see where that could be the issue. I think I "may" have them all straightened out now with your help.

I'll keep an eye on it and take a closer look if there are some that don't seem to follow the rules.

Thanks again!