Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Outgoing email

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de sfhowes

tsdexter
tsdexter
more options

Getting the following error message when I try to send emails.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 107.181.178.78 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000.

Getting the following error message when I try to send emails. Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 107.181.178.78 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000.

Todas las respuestas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The link states the following about 1000 errors:

"Your IP address has been blocked due to suspicious activity. If you’re a Spectrum customer using a Spectrum-issued IP, contact us. If you’re using an IP address other than one provided by Spectrum, blocks will remain in place until they expire."

I would take their advice to contact them.