Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

websites I visit are lacking graphics in some places......do I have too much restriction?

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Free-runner

more options

I think I need to change a setting somewhere to allow more graphics. Ex: when I visit certain websites only the person's name shows, and not their picture (avatar) associated with their account. Mine included!!!

I think I need to change a setting somewhere to allow more graphics. Ex: when I visit certain websites only the person's name shows, and not their picture (avatar) associated with their account. Mine included!!!

Solución elegida

Thank you for such a detailed response. I just recently downloaded Firefox again because I ran full system recovery on my computer. In the process, I had to choose settings along the way to either allow or block certain activity. That is what I was referring to when I mentioned "restrictions". Maybe I restricted something I didn't before, and now websites are behaving differently.

Your first solution seemed to solve my problem. If I allow tracking?........by clicking on that shield you mention and disable "blocking".............the websites show all graphics again, just like they did before I ran recovery and re-installed Firefox.

Thanks again...........much appreciated!!!

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

more options

Hi Free-runner, many sites now use multiple servers and services to display different pieces of content in a page. For example, user images here are hosted by Gravatar/WordPress.

You asked about whether you have too much restriction -- what kind of restrictions did you have in mind?

If a site is generally known to work in Firefox, these are general suggestions to try when it stops working normally:

Double-check content blockers: Firefox's Tracking Protection feature and extensions that counter ads and tracking may break websites that weren't built to operate normally without the blocked components.

Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: What happened to Tracking Protection?.

Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

Solución elegida

Thank you for such a detailed response. I just recently downloaded Firefox again because I ran full system recovery on my computer. In the process, I had to choose settings along the way to either allow or block certain activity. That is what I was referring to when I mentioned "restrictions". Maybe I restricted something I didn't before, and now websites are behaving differently.

Your first solution seemed to solve my problem. If I allow tracking?........by clicking on that shield you mention and disable "blocking".............the websites show all graphics again, just like they did before I ran recovery and re-installed Firefox.

Thanks again...........much appreciated!!!