Windows closing for no reason

Whenever I click away from the write window while writing a reply, the window gets closed, not minimized, and the email is sometimes saved as a draft. I'm not sure how to… (read more)

Whenever I click away from the write window while writing a reply, the window gets closed, not minimized, and the email is sometimes saved as a draft. I'm not sure how to fix this, I'm using Thunderbird 128.4.3esr for Arch Linux.

Asked by Arunwick 4 days ago

Problems with downloading and sending e-mails

I have a problem with receiving POP3 and sending SMTP emails, but it only concerns the Onet (onet.pl and onet.eu) server. All POP3 and SMTP settings are correct, verified… (read more)

I have a problem with receiving POP3 and sending SMTP emails, but it only concerns the Onet (onet.pl and onet.eu) server. All POP3 and SMTP settings are correct, verified. The problem appeared a few days ago, probably after an update. The problem with receiving is when I receive emails in bulk from all accounts by clicking the Download button (Download new messages for all accounts). They are downloaded from all servers, except Onet. This problem does not occur if I download messages from Onet by clicking in the menu File/Download messages from/account name. The problem with sending messages appears when after writing an email I click the Send button (Send this message). There is no problem if I click the File menu/Send later, and then in the Outgoing folder I click Send pending messages. Can anyone help me to solve this problem?

Asked by lamoral 4 days ago

I am sending emails but they dont appear in the Sent folder.

I am sending emails but they dont appear in the Sent folder. I have changed no settings. They used to go to the Sent folder but have stopped. All my settings are correct … (read more)

I am sending emails but they dont appear in the Sent folder. I have changed no settings. They used to go to the Sent folder but have stopped. All my settings are correct but the Sent folder is not being populated. Whats wrong?

Asked by fivish 4 days ago

I can't send messages anymore from thunderbird with an outlook adress

Hello, Since the Oauth2 security from Microsoft, I can't send messages anymore from thunderbird with an outlook adress (but I can receive messages after following instruc… (read more)

Hello, Since the Oauth2 security from Microsoft, I can't send messages anymore from thunderbird with an outlook adress (but I can receive messages after following instructions) I followed rigourously the instructions from Microsoft and Thunderbird on this two pages : https://support.microsoft.com/fr-fr/office/param%C3%A8tres-pop-imap-et-smtp-pour-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040 https://support.mozilla.org/fr/kb/microsoft-oauth-authentification-thunderbird (These are pages in french because I'm French hence my poor english (sorry for that)) And tried every solution (for instance, the smtp server advised is not the same for Microsoft and Thunderbird, of course I tried both many times)

Thanks for your answers Michel

Asked by mgabbay 4 days ago

Last reply by mgabbay 4 days ago

open eml attachment

Hi, i received a mail with an attached eml-file, which afaik is standard hunderbild email format. It's not possible to open the attached file. Androud suggest a bunch of … (read more)

Hi, i received a mail with an attached eml-file, which afaik is standard hunderbild email format. It's not possible to open the attached file. Androud suggest a bunch of apps installed on my device but none of them is a mail client. How to open eml with K9/TB? If not allready possible pls implement an eml-viewer. Thank you!

Asked by UserX 4 days ago

E:mail

Yesterday I was unable to receive or send e:mails. Thought they fixed it, waited until morning to check in. My e:mail ([edited] @gmail.com) was just fine on my lap top,… (read more)

Yesterday I was unable to receive or send e:mails. Thought they fixed it, waited until morning to check in.

My e:mail ([edited] @gmail.com) was just fine on my lap top, but when I looked on my desktop, it was just the same. Can't send or receive e:mails there.

What's the problem now?

[edited phone# from public community support forum] landline

Asked by caroleneeng 4 days ago

Thunderbird not downloading messages from any of the accounts and it does not save sent messages

Thunderbird is not downloading messages from any of the accounts and it does not save sent messages When clicking on get messagers from any of the accounts at the bottom … (read more)

Thunderbird is not downloading messages from any of the accounts and it does not save sent messages When clicking on get messagers from any of the accounts at the bottom where i usualy see the activity, all i see is "connected to the account" but no activity. When writing and sending a message, it sends but it does not save the message in the send folder When trying to save a message in "Draft" folder it does not. I get no error messages either.

I closed and re-open aplication - it made no difference I rebooted the computer - it made mo difference

Please help

Running version 128.4.3esr (64-bit) on Windows 11 Home

Asked by Danny Kitainik 4 days ago

Thunderbolt won't connect to server

Wife had to get a new PC. Thunderbolt won't connect to the server. All the connect info is same as mine, confirmed. The provider confirmed her accouont works by sending m… (read more)

Wife had to get a new PC. Thunderbolt won't connect to the server. All the connect info is same as mine, confirmed. The provider confirmed her accouont works by sending message to their webmail. She got it ok on their webmail, but nothing on her PC

Asked by sandy.mcinnis 4 days ago

Refile/Move multiple messages (Android)

I checked out multiple Support/forum posts first, but I found no matches, nor could I find this in the interface. I just switched to Thunderbird yesterday, due to Micros… (read more)

I checked out multiple Support/forum posts first, but I found no matches, nor could I find this in the interface.

I just switched to Thunderbird yesterday, due to Microsoft's continually pushing their awful, new Outlook. I'm generally pleased, although I was stunned this morning to find that (when multiple messages are selected on my Android phone) there's no option on any of the More/... menus to Move/Refile all of them at once, if they're going to the same folder. I set one of my swipe actions to Move, but that only works for the individual email I'm swiping on.

Apparently, I have to move every single one separately, which is a pain if you're moving more than one or two. If there's no such option that I missed spotting, *PLEASE* add this to your road map ASAP, since it's a very basic feature to still be missing, for as long as Thunderbird has been around! All essential functions a user can do with one message must be available with multiple ones. Thanks!

Asked by aagg03 4 days ago

emails exist on comcast server but are not downloading regularly

While there are over 90 emails on the Comcast server so far this morning, only 1 has been downloaded. I tried repairing the folders but no change. While I can save chun… (read more)

While there are over 90 emails on the Comcast server so far this morning, only 1 has been downloaded. I tried repairing the folders but no change. While I can save chunks of email on the server, my import of a zip file of them is not working. This has continued to be a problem for over 48 hours. I am using Thunderbird 128.4.3 under Windows 11 Pro 23H2.

I can see notifications of emails downloading from the server but nothing is posted on my machine. This process repeats each time I start up Thunderbird but no new emails are accessible, either from Comcast or Gmail. Emails are coming in fine on my iPhone but not on to my ThinkPad where I download and store them off the Comcast server.

Two days ago there were thousands of past emails on the server going back to earlier this year but they are all gone now. I have found it impossible to access Comcast's technical support for their help in solving this problem.

11/17/24 It took 3 days but rebuilding of the global-messages database has finished at 6.7 Gbytes. Unfortunately, no change and the Comcast server is filling up.

Any suggestions?

Thank you for your consideration

Asked by d4867 1 week ago

How to remove obsolete autocomplete email addresses

I edited All Contacts in Thunderbird and Outlook address books, but I still see obsolete autocomplete email addresses when composing email in TB 128.4.3esr running on Win… (read more)

I edited All Contacts in Thunderbird and Outlook address books, but I still see obsolete autocomplete email addresses when composing email in TB 128.4.3esr running on Windows 11 laptop. What is the solution to find and remove where all autocomplete info resides?

Asked by scottakers1 4 days ago

Email Not Syncing between Desktop and Mobile Versions

Long time user of desktop version and recently loaded mobile version on my phone. There are two issues: 1- emails are not syncing between the mobile and desktop app. I h… (read more)

Long time user of desktop version and recently loaded mobile version on my phone. There are two issues:

1- emails are not syncing between the mobile and desktop app. I have tried all of the solutions suggested in troubleshooting. 2-I am not receiving notifications on the mobile app unless I open the app. I want to get audible notifications and show the corresponding number of emails pending (until read) on the app icon, like Bluemail does.

Asked by Bud Gootee 4 days ago

thunderbird beta problem

been running thunderbird beta for a while, regularily updating to latest beta today started thunderbird and had the new setup popup tried starting using thunderbird.exe… (read more)

been running thunderbird beta for a while, regularily updating to latest beta

today started thunderbird and had the new setup popup

tried starting using thunderbird.exe -p and creating new profile then starting import wizard and pointing it to my original profile, import works, but again just get the new setup screen on restart

checked my profile, contains over 3gb of data, all files intact, i have almost a dozen acccunts setup in it from various providers

ver odd, any ideas please?

thanks

Asked by hs6666 6 days ago

Last reply by hs6666 5 days ago

Thunderbird hangs after posting "Your message has been sent, but a copy ..."

My wife is having a severe problem with Thunderbird. Here is some detail: With a "fresh" invocation of Thunderbird, all incoming messages are received, in two different… (read more)

My wife is having a severe problem with Thunderbird. Here is some detail: With a "fresh" invocation of Thunderbird, all incoming messages are received, in two different email accounts. Outgoing messages can be sent. After a while (can be two days, can be a week or more), the following error message is received when sending an outgoing message: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent... Once this error message happens, all incoming mail (for both email accounts) stops. If she then terminates Thunderbird, and restarts it, she will normally get an error message during the restart, which states that "Thunderbird is already running, but is not responding." If she accepts to terminate this non-responding process, then the next restart of Thunderbird is successful, and she can receive (and send) messages again. The workaround (as noted in another posting) to save the sent message to a local folder allows the current outgoing message to be saved, and she can then copy the saved message to the proper "Sent" folder after she restarts Thunderbird. However, this is very annoying---having to save locally and then recopy---especially if there are several messages in progress when the failure occurs. In addition, it does not "solve" the problem; a restart is still necessary. A similar error message is presented sometimes, when Thunderbird is saving a draft message. It speaks of "a copy was not placed in your draft folder" (or something similar; I don't remember the exact details). When this error message appears, Thunderbird goes into the same state as above: no incoming messages are received, and a Thunderbird restart is the only fix. Please note that this problem has been showing up for at least the last six to eight months. It seems to be getting more frequent, to the point where my wife now explicitly restarts Thunderbird every couple of days. Her environment: Windows 10 Enterprise; Dell tower; Thunderbird 128.4.2esr

I am also running Thunderbird on my laptop. I have six email accounts. I have never seen the above error message in relation to sending messages, although I have seen it concerning the saving of drafts. However, I have never seen it prevent the receipt of incoming messages, the way my wife has. My environment: Windows 10 enterprise; Lenovo laptop; Thunderbird 115.3.1

If there is a way to gather more extensive logs from my wife's computer, to aid in solving this problem, I will be happy to help. Please tell me what to do, or put me in contact with appropriate persons.

Asked by williamatwood41 5 days ago

thunderbird working on phone ( k9) but not on PC

Hi, my PC runs windows 10 and thunderbird loads but then that's it there is next to zero operation, no get new messages, just locked🤔 All settings are the same as K9 on m… (read more)

Hi, my PC runs windows 10 and thunderbird loads but then that's it there is next to zero operation, no get new messages, just locked🤔 All settings are the same as K9 on my phone and email works there. I uninstalled and reinstalled thunderbird but that altered nothing. Antivirus and security are normal and trouble shooting says nup so I'm lost🤷 I have a modest knowledge in regards to this and all ' advice ' online has had zero impact. Any help much appreciated thanks Mark B

Asked by mblandon 5 days ago