Troubleshooting Mode
How do I exit troubleshooting mode?
Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.
Learn More
How do I exit troubleshooting mode?
When I try to open an email in a subfolder, an empty new tab opens
In our company we have many clients which are using Thunderbird to send and recieve there Emails. We create a new Newsgroup and smtp with the same settings for all. There… (read more)
In our company we have many clients which are using Thunderbird to send and recieve there Emails. We create a new Newsgroup and smtp with the same settings for all. There is one Client with the issue of losing all configuration set. It happens one time per month. The newsgroup, smtp settings and so on are lost AND i don't know why. All the others don't have this issue.
Do you guys have any ideas why this could happen? I am a little bit frustrated...
Greetings from Robin
Signature text does not automatically "return" so that it extends to the right beyond the document boundaries.
Cannot remember my password - and I need it to transfer my account onto my new phone! Any ideas. I can't find anywhere that says "Lost your password?"
I get a warning I have exceed allotted amount of emails sent in one day , except havnet sent any
Ich bekomme keine Emails mehr, kann keine versenden, und kann die alten auch nicht mehr löschen. Das ganze wirkt wie eingefroren, nichts bewegt sich.
good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can sy… (read more)
good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can symbol - 27 emails deleted. If I continue to do this, only the bottom of the selected emails will be deleted. Deleting another 600 emails in this way would take the whole day. What is the reason for this, how can I fix the problem?
Is there no way to stop thunderbird from constantly asking for pw? None of the posted suggestions work. In addition, oassword manager saves some in the wrong format -… (read more)
Is there no way to stop thunderbird from constantly asking for pw? None of the posted suggestions work. In addition, oassword manager saves some in the wrong format - stmp/ instead of imap/
Any ideas are welcome before I am forced out of thunderbird.
Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with an… (read more)
Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with any settings. I get the message: "You are about to override how Thunderbird identifies this site." If I click on "Get Certificate", nothing happens. If I remove ".587" from the field, I get "Peer's Certificate is not recognised". But I can't get or send any emails. Does anyone have any suggestions, please? Thanks!
Bonjour Depuis la dernière mise à jour je n'arrive plus à envoyer un message et nous sommes plusieurs dans ce cas J'ai essayer de vérifier ma configuration smtp mais sans… (read more)
Bonjour Depuis la dernière mise à jour je n'arrive plus à envoyer un message et nous sommes plusieurs dans ce cas J'ai essayer de vérifier ma configuration smtp mais sans succès Voilà le message d'erreur : OFR203_200 Merci pour votre aide Ci-joint un capture de cette configuration
Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix i… (read more)
Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix it please ?
I would like to open the 'sent' page on my outlook email by default because it is set to inbox right now. I would like the option to change what folder it is set to. Than… (read more)
I would like to open the 'sent' page on my outlook email by default because it is set to inbox right now. I would like the option to change what folder it is set to. Thank you.
I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right o… (read more)
I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right ones.
I tried deleting and recreating the smart folder, with no success. I also tried to compact folders. No improvement.
Hello, I have just migrated to NC 29 (.0.8). Since then, it’s impossible to synchronize a contact if a birthday exists. By deleting the birthday, you can synchronize the… (read more)
Hello,
I have just migrated to NC 29 (.0.8). Since then, it’s impossible to synchronize a contact if a birthday exists. By deleting the birthday, you can synchronize the contact. I’m using cardbook (97.5) - thunderbird(128.4.3esr - 64 bits), on linux.
What should I do?
Thank you for your suggestions.
Best regards,
Christian
NC 29.0.8 shared hosting : ovhcloud php : 8.2 Base : 10.5.27-MariaDB-deb11-log
Hi, My company and I use your service and I'm doing an investigation by trying to track who created a sub-folder and when. I was wondering if someone could assist me wi… (read more)
Hi,
My company and I use your service and I'm doing an investigation by trying to track who created a sub-folder and when. I was wondering if someone could assist me with that or if you could potentially send me a step-by-step guide on how to do so myself?
Your assistance in this regard would be appreciated.
Thanks.
Marlon.
Emails will not move from sent to a local folder. Have restarted several times, latest version. Thanks
I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the… (read more)
I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.
I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.
Thanks in advance for any help.
I recently moved from one email hosting company to a new one and in doing so Thunderbird (128.4.3esr (64-bit)) has become very corrupted. I attach a screen shot of the fo… (read more)
I recently moved from one email hosting company to a new one and in doing so Thunderbird (128.4.3esr (64-bit)) has become very corrupted. I attach a screen shot of the folders, which shows imap folders in local folders and the wrong order of email folders in imap. How can I resolve this please?
I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox… (read more)
I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox. it's a gmail account. There's no filters, I've tried repairing the folder. I just noticed this happening in multiple gmail accounts. This is literally a critical failure for thunderbird and I'll need to find a replacement if I can't fix this.