Can't send Emails

get this message every time I try to send an email: Sending of the message failed. An error occurred while sending mail. The mail server responded: [VO-1] Message block… (read more)

get this message every time I try to send an email:

Sending of the message failed. An error occurred while sending mail. The mail server responded: [VO-1] Message blocked due to spam content in the message.. Please check the message and try again.

I attempted all troubleshooting through the website to no avail.

Mail Provider - Penn Tele Data - Mozilla Firebird ISP - Blueridge Firewall - Windows Defender Anti-Virus - none OS- Windows 10 Thunderbird - version 128.4.4esr

Asked by will964 4 seconds ago

All emails in one folder disappeared, and all after 11/7/2024 in another folder also disappeared

Two strange things happened with my Thunderbird emails today, all POP3. In the folder with emails from my sister (top folder with a few hundred emails, subfolders going b… (read more)

Two strange things happened with my Thunderbird emails today, all POP3. In the folder with emails from my sister (top folder with a few hundred emails, subfolders going back to 2004 with thousands of emails), all the emails after Nov. 7 had disappeared. That could be a only a couple of dozen emails. They also disappeared from my iPhone. (Now play the Twilight Zone music).

Then there is a folder called Randy (me) with various subfolders going back as long. Many fewer emails were there. It was mostly for receiving bcc's of emails sent from my iPhone, and most of those had been moved immediately to my Sent folders. They are still there. But there still should have been hundreds of emails. Every single one, plus all the subfolders, have disappeared.

A fix I've seen here might be to rebuild the entire message database. That would only work if the messages were still there but simply not synced any more. Last time I did it I had all the messages, but the search function had become erratic. It took overnight. Given that I still have most of my emails and the search function seems to be working, I'm afraid that I could do more harm than good by rebuilding the database.

I have my entire TB profile backed up. I could use that, but then I'd lose everything in/out since 10 days ago, when I left on an extended trip to France. That would include lots of daily reporting to friends and family about the trip.

There doesn't seem to be any way to restore just one folder, which would be ideal.

Thanks for any suggestions.

Asked by rbrook1 2 minutes ago

Corruption

Help please. Thunderbird often puts the wrong headers on emails. So the headers (subject, senders, etc) from one email are placed on the text of another email, and I end … (read more)

Help please. Thunderbird often puts the wrong headers on emails. So the headers (subject, senders, etc) from one email are placed on the text of another email, and I end up having to delete the email and lose the information. Any way to fix when it happens again? Thanks

Asked by rustynailedit 18 minutes ago

Last reply by rustynailedit 16 minutes ago

Endless password check

First of all, I love your product. Have used it for many years.On a club computer trying to put it on my computer and it is endless checking passwords. No matter what I t… (read more)

First of all, I love your product. Have used it for many years.On a club computer trying to put it on my computer and it is endless checking passwords. No matter what I try when installing my yahoo in my or my gmail account

It has verified it with both email providers. The provider show the thunderbird is being used as a client. I have tried this with the email password and without no matter what I do I cannot get past this problem. I have windows ten

Asked by dan smith 31 minutes ago

some subfolders have disappeared

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I ha… (read more)

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I have been unable to find a solution by browsing on this forum. Can anyone help? And if they are gone for good, can anyone suggest how I can prevent this from happening again?

Asked by chandi1 4 days ago

Last reply by chandi1 1 hour ago

Can't get on my email and warning message

I keep getting a warning...Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mai… (read more)

I keep getting a warning...Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. I have no idea why it started or what that means. Help please?! Now I cannot even write an email. It's like it signed me out?

Asked by churchoffice3 2 hours ago

Last reply by churchoffice3 1 hour ago

Remove list of months

How to I remove this list of months. I have tried all of the 'view' options I can find. I included a picture to help.

Asked by Mr Ed 1 hour ago

Compact Junk & Trash

Windows 11 128.4.3 (64 bit) When I used to empty Junk (and compact) & Trash, I would then File / Compact Folders that would show how much space I was saving - I do n… (read more)

Windows 11 128.4.3 (64 bit)

When I used to empty Junk (and compact) & Trash, I would then File / Compact Folders that would show how much space I was saving - I do not see how much space I am saving now for the past couple of months.

Did a Setting get changed ???

Asked by Mike 2 hours ago

What is mozmail?

Occasionally I attempt to access a web site and the system asks if I want to sign in with e.g. b2clogin.com I really dont want this and would pfrefer to sign in with my e… (read more)

Occasionally I attempt to access a web site and the system asks if I want to sign in with e.g. b2clogin.com I really dont want this and would pfrefer to sign in with my email and password. Any help much appreciated!

Asked by Peter Rawbone 2 hours ago

thunderbird mails

bonjour je souhaitais transferer mails orange vers thnderbird l 'operation avait bien commencé mais thunder n'importait qu' une adresse mail orange imap le seconde ne voy… (read more)

bonjour je souhaitais transferer mails orange vers thnderbird l 'operation avait bien commencé mais thunder n'importait qu' une adresse mail orange imap le seconde ne voyant rien venir j'ai en imap j'ai choisi pop et la catastrophe ! thunder me redemande un nouveau mot de passe en permanence pour pop de guerre lasse j'ai tout supprimer de mon pc windows 10 mais à chaque fois que le veux le réinstaller, meme blocage et je n'ai plus rien

Asked by dominique marionnet 2 hours ago

Calendar data is correct in the preview window, but incorrect when editing

Calendar data is correct in preview, but incorrect when editing The dates in the preview (when I move the mouse over the calendar entry) are always correct. However, the… (read more)

Calendar data is correct in preview, but incorrect when editing

The dates in the preview (when I move the mouse over the calendar entry) are always correct. However, they differ from the entry when I click on Edit.

But it works for me when I delete cache.sqlite. However, I then delete the newer entry (which is displayed correctly in the preview).

Any ideas? Where does the preview data come from? Obviously from a different source than the data displayed in the edit view?

Asked by marko123 2 hours ago

Received Emails Extended Line Spacing

For a short while now all my received emails have extended line spacing resulting in excessive white space. I've not knowingly done anything to cause this. Is this someth… (read more)

For a short while now all my received emails have extended line spacing resulting in excessive white space. I've not knowingly done anything to cause this. Is this something I can put right and how do I go about it?

Asked by Mike Penk 3 hours ago

Deleting an email - With Remote content Allowed vs. Disallowed

I'm using the latest version of TB: 128.4.3esr (32-bit) . . . But, I think I have noticed this on previous versions, also. I like to Disallow Remote content from loadin… (read more)

I'm using the latest version of TB: 128.4.3esr (32-bit) . . . But, I think I have noticed this on previous versions, also.

I like to Disallow Remote content from loading, for security purposes, and then to select to Allow it or not.

But I notice that if Remote content is Disallowed, when I click to delete the email, sometimes it works as expected, and sometimes it does not. The problem is, it's like it deletes it, but then another copy of the email appears. It will not delete. I have to hit Escape, and then delete it in the list. Then that does nothing. I have to close and re-open TB to see that the email is gone.

This is in contrast to how if I just Allow Remote content, deleting an email always works as expected, but then there is the security risk.

If you get a lot of emails you don't want, it's nice to be able to delete them quickly.

What is hanging it up, if you Disallow Remote content?

I have tried Deleting smart mailboxes and virtualFolders.dat . . . This didn't do anything

Asked by sludge7051-x 3 hours ago

Wrong emails added to a thread

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subje… (read more)

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own.

Thanks.

Asked by yankj49 3 hours ago

Our Thunderbird accounts suddenly stopped receiving emails yesterday. Have no idea why

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but… (read more)

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but outside vendors not receiving. How do we troubleshoot? need help because do not know where to look

Asked by Cornelia Franz 3 hours ago

Losing configuration

In our company we have many clients which are using Thunderbird to send and recieve there Emails. We create a new Newsgroup and smtp with the same settings for all. There… (read more)

In our company we have many clients which are using Thunderbird to send and recieve there Emails. We create a new Newsgroup and smtp with the same settings for all. There is one Client with the issue of losing all configuration set. It happens one time per month. The newsgroup, smtp settings and so on are lost AND i don't know why. All the others don't have this issue.

Do you guys have any ideas why this could happen? I am a little bit frustrated...

Greetings from Robin

Asked by cloud16 4 hours ago