my Thunderbird email doesen`t work anymore. I had asked before and got a complacated soulution i wasen`t able to do. Can one of you help me?

I need help with my Thunderbird email. It stopped working. I was given a complicated solution to fix it that I wasen`t able to do. I`m 83 and this is getting too complica… (read more)

I need help with my Thunderbird email. It stopped working. I was given a complicated solution to fix it that I wasen`t able to do. I`m 83 and this is getting too complicated for me. Can one of you get into my program and fix it.? wolfy@bellsouth.net Ralph Toler

Asked by mrwolfey 1 day ago

Last reply by frisée 11 hours ago

Thunderbird keeps crashing after about 20 secs

Hi,After many years of excellent use, thunderbird keeps crashing just recently with a "I'm sorry" popup. I seem to get about 20-30 secs of use each time I click to open i… (read more)

Hi,After many years of excellent use, thunderbird keeps crashing just recently with a "I'm sorry" popup. I seem to get about 20-30 secs of use each time I click to open it again. It receives emails and send them (provided I am super quick) and crashes. I would put myself in the low PC literacy camp as well and truly retired. ta david

Asked by david.obrien4 23 hours ago

Last reply by frisée 11 hours ago

Thunderbird keeps getting stuck - doesn't respond

Thunderbird keeps getting stuck, both when I'm writing mail and when Thunderbird tries to copy mail to sent items. I get the message "Thunderbird is not responding". What… (read more)

Thunderbird keeps getting stuck, both when I'm writing mail and when Thunderbird tries to copy mail to sent items. I get the message "Thunderbird is not responding". What is the problem and how can I solve it?

Asked by nancy levenglick 12 hours ago

Last reply by frisée 11 hours ago

SMTP certificate error prevents saving to drafts folder

My email provider currently has an invalid SMTP certificate, so I can't send or receive any messages. Annoyingly, it also seems to prevent me saving the message I just wr… (read more)

My email provider currently has an invalid SMTP certificate, so I can't send or receive any messages. Annoyingly, it also seems to prevent me saving the message I just wrote into the Drafts folder. Why?

"Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally to Local Folders/Drafts-sundry@dtu.net.nz."

Asked by mailreceipter 15 hours ago

Last reply by christ1 11 hours ago

Thunderbird Download

Hello, could I ask how to to install the latest version of Thunderbird as I uninstalled to update, as a monthly donator a new download asked for donation of $15 which I … (read more)

Hello, could I ask how to to install the latest version of Thunderbird as I uninstalled to update, as a monthly donator a new download asked for donation of $15 which I payed and still cannot get a download to install. Regards Lloyd.

Asked by lloyd reid 18 hours ago

Last reply by frisée 12 hours ago

THUNDERBIRD NOT WORKING

I cannot receive or send emails from my laptop but I can on my phone.. I have rung optus and they seem to think that its thunderbird not working porperly as they have ch… (read more)

I cannot receive or send emails from my laptop but I can on my phone..

I have rung optus and they seem to think that its thunderbird not working porperly as they have checked everything at optus and its all working well..

how can I fix this please

Asked by ciabarton 18 hours ago

Last reply by frisée 12 hours ago

Thunderbird Email

I am not getting my email on Thunderbird. I am getting this message: "Could not connect to server pop3.optusnet.com.au; the connection was refused" Could you please help … (read more)

I am not getting my email on Thunderbird. I am getting this message: "Could not connect to server pop3.optusnet.com.au; the connection was refused" Could you please help with this - kind regards Luke

Asked by lukeoom 2 days ago

Last reply by Willywagtail 19 hours ago

T-Bird suddenly stopped downloading email from my POP account on Jan 14 at 10 a.m. Also apparently now permits me to access my account on my Windows 11 PC without using PWD. How to fix?

See description in Subject line. Can't download new email from POP account since 10 a.m. EST January 14 2025 Tried recreating global-messages-db.sqlite file in Profile.… (read more)

See description in Subject line. Can't download new email from POP account since 10 a.m. EST January 14 2025 Tried recreating global-messages-db.sqlite file in Profile. Process worked but no change to email status. I can open old email and can send new. HINT--TBird no longer requires my PWD to read and send! Any suggestions for how to regain access to new email? Running Tbird 128.6.0 on Dell machine with Windows 11. Email continues to show up on my iPhone and via web mail access to my provider, Astound, as rcn.net From looking at the user forum, it seems that something may have gone haywire with email downloads when T-bird was updated to 128.6--is that the problem source? If so, how to fix that?

Asked by ChrisTN 3 days ago

Last reply by Wayne Mery 20 hours ago

Thunderbird for Windows stuck on startup

Thunderbird for Windows stuck on startup. The status bar shows "Looking up imap.google.com...". The title bar shows "Home - Mozilla Thunderbird (Not responding)". When… (read more)

Thunderbird for Windows stuck on startup. The status bar shows "Looking up imap.google.com...". The title bar shows "Home - Mozilla Thunderbird (Not responding)". When I close Thunderbird, it gives me a "Not responding" dialog and then says that it is reporting the problem to Microsoft.

This problem has been happening for the last few weeks but this is the first opportunity I've had to tackle the problem. I've done a few searches but nothing pops up for this problem. Any help would be appreciated.

Windows 10 Pro. Latest version of Thunderbird for Windows as of a few weeks ago. The problem was happening before I upgraded the software to the latest version.

Asked by jballi-home 3 days ago

Last reply by Wayne Mery 20 hours ago

CalDAV calendar cannot be enabled

I have a calendar with a CalDAV connection through my hosting service. The CalDAV connection is fine, because it is working properly on my phone. However, when I try and … (read more)

I have a calendar with a CalDAV connection through my hosting service. The CalDAV connection is fine, because it is working properly on my phone. However, when I try and add the calendar in Thunderbird I run into problems.

I have managed to create the calendar and Thunderbird did accept my login credentials. The calendar appears in the calendar menu, but it is not enabled. When I try and enable it, it immediately jumps back to "not enabled". What could be causing this, and how do I get around it?

Thank you sincerely, Rasmus

Asked by rasmus6 1 month ago

Last reply by jeffinputnam 1 day ago

Missing Folders

Hello: My email service "crashed" and had to be reinstalled, but now in the the folder pane where "Inbox"and "Trash" are located, my "Sent" and "Draft" folders are gone.… (read more)

Hello: My email service "crashed" and had to be reinstalled, but now in the the folder pane where "Inbox"and "Trash" are located, my "Sent" and "Draft" folders are gone. I would appreciate your help; thank-you very much.

                                                                                                    Travis

Asked by Taparsleyt 1 day ago

Last reply by sfhowes 22 hours ago

new message

Hello I have a question please. I would like to send an e-mail with a few pictures I have taken. I do not want to send attachements for each picture. There was a way I u… (read more)

Hello I have a question please.

I would like to send an e-mail with a few pictures I have taken. I do not want to send attachements for each picture. There was a way I used before but completely forgot where I drop the picture in the e-mail and I can drag all for corners and size it however I want. Does this make sense ?

Asked by Ellen Roland 1 day ago

Last reply by sfhowes 22 hours ago

Thunderbird version 128.6.0

On 1/15/2025 I had to re-install Thunderbird due to an issue I was having. When it re-installed it it completely changed the way it looks and operates. I downloaded the n… (read more)

On 1/15/2025 I had to re-install Thunderbird due to an issue I was having. When it re-installed it it completely changed the way it looks and operates. I downloaded the new version from Thunderbird esr channel. Both the Mac and Win10 versions are 128.6.0esr. As you can see they display completely different and when you "tag" an email in the win10 side, it highlights the entire subject line. In the Mac side when you "tag" an email it adds a little tag out to the right of the email subject line. Can I get the Win10 version to display and act the same as the Mac version? At the start of this, they both were 128.6.0esr versions. both displayed the same and, both acted the same.

Asked by bevans75 1 day ago

Last reply by sfhowes 23 hours ago

junk mail settings

I have turned off the junk mail/spam settings, both globally and for each account. I have rebooted several times. Each time, while the settings all say junk screening is … (read more)

I have turned off the junk mail/spam settings, both globally and for each account. I have rebooted several times. Each time, while the settings all say junk screening is turned off, each account has junk mail moved to the junk folder after IMAP sync. I run my own mail server. It is not doing this, Thunderbird is. Does anyone have any idea how to get the program to follow what I actually want? Why have the settings if they don't actually do anything? Getting very frustrated here.

Asked by jqheywood 1 day ago

Last reply by frisée 1 day ago

Can I make the Window "X" a Thunderbird quit as all other Windows programs do?

The Thunderbird action now taken when the X on the upper right mini menu (Minimize, Maximize,Close) treats the "Close" option as a "move to run in background and do not a… (read more)

The Thunderbird action now taken when the X on the upper right mini menu (Minimize, Maximize,Close) treats the "Close" option as a "move to run in background and do not add an indication to the taskbar". Every other Windows program treats this CLOSE as a QUIT/EXIT. Somewhere along the way T-Bird changed its standard action away from the QUIT/EXIT.

  This is very irritating to me as I run a desktop and a laptop accessing the same set of post offices using TB on each.  I will "X" out of TB on my desktop and activate my laptop later only to discover the laptop has no new email since the desktop TB was downloading email in its hidden state.
   Please add an option so I can  use the "X" as a QUIT for TB - the current 3 button quit is very awkward as well as unnatural.  I really don't want to set the "Check for new messages" option off and remember to periodically poll for new messages !!!  PLEASE

Asked by dblevins1 1 day ago

Last reply by david 1 day ago

Not Responding

Thuderbird constantly goes into a state of "not responding". I have tried everything I find on line and nothing works to fix it. I am about to un install it and stop usin… (read more)

Thuderbird constantly goes into a state of "not responding". I have tried everything I find on line and nothing works to fix it. I am about to un install it and stop using it but would like to try one last chance. I really like it but it does not work correctly. Thanks

Asked by nolantho 1 day ago

Last reply by sfhowes 1 day ago