Thunderbird Community Forum

When I ask Thunderbird to import from Outlook (under the tools menu) it only brings across empty folders.

For example, when it creates the “Outlook Import” set of folders in Thunderbird I get an empty “Outbox” folder. But it does not create an “Inbox” (that had 1 email in it, in my test case I was trying).

This is odd, because I’m sure I have seen this work correctly (importing all folders and emails) recently.

At first I thought it was something about this particular email account, so I tried another and got the same result. So I created a new user on the PC (Windows 11 with all the latest updates), set up an email account in Outlook there, did the import in Thunderbird and exactly the same happened, only the empty folders.

It does this with the main IMAP account I have set up in Outlook and also with a PST I opened in Outlook. It always runs without any errors, but only imports empty folders.

I’m using the latest build of Thunderbird (128.6.0esr (64-bit)). It’s also the latest version of Outlook Version 2501 (build 18429.20044).

What’s going on?

I’m running Thunderbird 128.6.0esr (64-bit). I’m trying to export my address book in csv format. I tried to follow these instructions: Start Thunderbird In Address Books Select address book (not 'All Address Books' as it is a virtual search and not a true address book) Tools > Export Choose where to save Save as either: Comma Separated *csv files OR LDIF Click on 'SAve' However, I not finding the option to save as *.csv file. I get abook.sqlite file, but I can’t open file. What app do I use to open file so I can get a *csv file to I can export to use in Outlook. Thanks, John

Good morning, everyone. I am desperately looking for a way to recover email messages exported using the IMPORTEXPORTTOOLS NG plugin. The files date back to 2007 and were exported into a Zip file. I am unable to import them with the current version of the plugin.

Thank you to anyone who can help me.bold text

Hi,

Today I got some problems with thunderbird. At first, when opening the program, it opens a new message that mentions "Provider for CalDAV & CardDAV: It's time to go" The message is not complete and has some drawing background I could initially still look at my mails but then tried to remove that mail and then the rogram crashed. I tried going into the accounts setting to update and that would also lead to crashing. I tried to set the troubleshoot mode off but it would crash before I can click to turn it off.

Any assistance would be great I use windows 11, 64 bits the thunderbird version is 128.5.2esr (32 bits)

Thanks a lot!

Vincent

Hi, my thunderbird within windows 10 crashes without opening!

what to do? 

last crash Report ID : bp-0b76688a-2f9f-465d-a120-c1dff2101105 Thanks in advance for any support Emmanuel BERGASSE

I had to reinstall thunderbird on my pc, before the install, if I erased an email on my phone it was erased from thunderbird, that no longer happens and I would like to reestablish this relationship ship. My email is a comcast account

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

After migrating my Windows Live Mail (WLM) 2012 email folders to Thunderbird, I saw that the folder names were truncated and not the same long name I had the folder named in WLM. I have been editing the folder names by copying the WLM folder name to my clipboard and then renaming that truncated folder name in Thunderbird by renaming the folder use the CTRL-V (paste from clipboard).

Prior to today after having done the above, the renamed folder in Thunderbird was moved according to its new alphabetical name in the listing, but usually in the same vicinity of folders that I was renaming. Now, the newly renamed folder seems to disappear from the listing. I scrolled through all of the folders from a to z but couldn't find it. Out of desperation, I closed Thunderbird and then reopend it to see if that would refresh my list of folders with those folders I had just renamed. And, sure enough all of those renamed folders are visible and in the correct alphatical place on the list.

Any guidance or insight would be greatly appreciated!

I stopped receiving emails on JPS1@TELKOMSA.NET - reason given - Thunderbird failed Requires me to log into this email account I have done so several times and the reply is that Thunderbird login server impa.telkomsa.net with user name jps1 failed.

I have Thunderbird on my computer running Windows 10. I have three email accounts and only one will allow me to send. They all receive mail no problem. This problem started on Tuesday the 14/1/25 All settings in Thunderbird are the same and have not been altered.

Witam, Od pewnego czasu mam problem z zalogowaniem się do poczta.intera.pl. Pojawia się komunikat " Logowanie na serwerze poczta.interia.pl za pomocą nazwy użytkownika się nie powiodło." Po zmianie hasła RAZ udało się zalogować, a teraz znów nie. Logując się bezpośrednio na pocztę Interii wszystko działa. Wyczyszczenie haseł w managerze haseł nie pomogło. Proszę o pomoc.

Up until a couple of days ago things were working ok. Now I get an error message that is attached here as an image. When I try to receive messages it says my folder is up to date but on the server direct with Spectrum I have 50-60 new messages.

mail.brighthouse.com port 993 for receive

mail.brighthouse.com port 587 for sending

I checked with Spectrum and the above are the correct servers and settings. Any idea what I inadvertently changed or am overlooking?