• Solved

emails downloaded to computer on Thunderbird are blank when I open them

I use Thunderbird to download my email to my laptop (MacBook Air). I have 4 different email accounts that get downloaded -- 3 use POP. One uses IMAP. It is set up correct… (read more)

I use Thunderbird to download my email to my laptop (MacBook Air). I have 4 different email accounts that get downloaded -- 3 use POP. One uses IMAP. It is set up correctly with port 993 and security SSL. When I click on an IMAP message in my inbox, it opens blank, except for the subject line in the frame of the email. Sometimes it will fill out, but sometimes, especially lately, the blank message just sits there, taunting me.

I can read and respond to the message if I log onto the email server in a browser (Firefox, if it matters) but I want my messages on my laptop. I tried to switch to POP to see if that helps since my other 3 email servers work fine, but I can't make that work either. Thoughts? Thank you!

Incidentally, I do not need to save all my messages on my server. I'd be happy to delete them after a couple weeks, but I can't seem to make that happen either.

Asked by mbeckman1 5 hours ago

Answered by david 4 hours ago

  • Solved

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (read more)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 1 day ago

Answered by tony289 21 hours ago

Firfox switching HTTP only site to HTTPS and failing

I have a 1848ETC-HST data logger from Real Time Automation on an isolated network that does not support HTTPS but Firefox keeps changing it to HTTPS. I tried a private wi… (read more)

I have a 1848ETC-HST data logger from Real Time Automation on an isolated network that does not support HTTPS but Firefox keeps changing it to HTTPS. I tried a private window with the same results. HTTPS-Only Mode is disabled. I entered an exception even though it should not need it. It was working in Firefox at one time and it still works with safari and chrome.

Asked by Shallop 7 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Firefox Nightly android app

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to… (read more)

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to change it.

Asked by alexbeamer3000 2 hours ago

Last reply by alexbeamer3000 2 hours ago

I have a Firefox account but am having trouble accessing the Firefox browser

I have been using Firefox for my browser and have an account. Yesterday I clicked on the Firefox icon on my taskbar and it just opened with a blank screen. I need all of… (read more)

I have been using Firefox for my browser and have an account. Yesterday I clicked on the Firefox icon on my taskbar and it just opened with a blank screen. I need all of the information stored on my Firefox account. WHAT HAPPENED?? IT WILL NOT OPEN TO FIREFOX!!

Asked by hockenbrough 3 hours ago

Last reply by markwarner22 2 hours ago

Bookmarks recovery

Hi, My laptop had broken and I had to reinstall Windows. All of my files had been lost on the C drive, including Firefox bookmarks. Sadly there weren't any backup json f… (read more)

Hi,

My laptop had broken and I had to reinstall Windows. All of my files had been lost on the C drive, including Firefox bookmarks. Sadly there weren't any backup json files anywhere else. Is there a way to recover those bookmarks somehow?

Thank you, János

Asked by János Fótos 11 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Firefox? is forcing me to restart to install updates

Twice now in the past couple of months this has happened to me: Restart to Keep Using Firefox An update to Firefox started in the background. You’ll need to restart to … (read more)

Twice now in the past couple of months this has happened to me:

Restart to Keep Using Firefox

An update to Firefox started in the background. You’ll need to restart to finish the update.

Your windows and tabs will be quickly restored, but private ones will not.


EVEN THOUGH in my Firefox settings this is set to no automatic updates.

What is happening?? How do I turn this off! This seems like a virus? Please advise.

Asked by y2mjfkyjbs 6 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

408 Request Time-out errors

During the past week I have been receiving 408 Request Time-out errors on a subscription website our organization uses. The vendor reports no changes to the site and no … (read more)

During the past week I have been receiving 408 Request Time-out errors on a subscription website our organization uses. The vendor reports no changes to the site and no other customer complaints. All searches I've done point to my local browser or network setup, but I've cleared cache and cookies and it's not my network; I'm currently on vacation and getting the same errors 3000 miles from my home. It has worked fine for the past six months until last week.

I'll have to stop using Firefox if this continues. Please suggest some ideas why this suddenly started occurring and how I might fix it.

Asked by Geoff 3 hours ago

Last reply by markwarner22 2 hours ago

Several shortcut keywords for the same search engine

Some of the firefox built-in search engines have several comma-separated associated shortcut keywords in Settings/Search/Search shortcuts, e. g. @duckduckgo, @ddg for… (read more)

Some of the firefox built-in search engines have several comma-separated associated shortcut keywords in Settings/Search/Search shortcuts, e. g.

  • @duckduckgo, @ddg for DuckDuckGo

But if I type in several comma-separated shortcuts for any other search engine, none of them will work as expected in the address line. What is the correct way to assign several keywords for the same search engine, like it is already assigned for some default engines?

Asked by Vitaly Chesnokov 5 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (read more)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 7 hours ago

Last reply by markwarner22 2 hours ago

Was "accidently" upgraded to beta version 133.0. How do I get back to stable version? And why did this happen?

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a … (read more)

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

Asked by Lynn.Kistler 2 hours ago

how do i permanently delete the sidebar? I have tried all solutions and now it is about 2.5cm wide, taking up a huge chunk of the screen.

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. T… (read more)

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. The show/hide button only made the damn thing expand!

Asked by Timtam394 2 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Custom Scrollbars

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and rever… (read more)

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and reverting to default narrow bars without arrows, maybe I am accidentally clicking somewhere in the reading pane? To get the wide bars back I have to delete the Add-on, close the computer, then re-install the Add-on. Can anyone advise what is going on here and how I can get the wider bars/arrows to stay permanently.

thanks in advance Barry

Wndows10 with Firefox

Asked by ballen21 7 hours ago

Last reply by markwarner22 2 hours ago

access code

to get access to my bank account via Firefox the bank should send me an access code on my mobile. The page pops up on Firefox, I wait for the code but there is nothing co… (read more)

to get access to my bank account via Firefox the bank should send me an access code on my mobile. The page pops up on Firefox, I wait for the code but there is nothing coming onto my phone? I can access my bank via a different website so am wondering if there is a problem with Firefox. By the way, my mobile functions correctly and I receive calls.

Asked by Margaret Minière 6 hours ago

Last reply by markwarner22 2 hours ago