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How do I deal with an "incomplete Hotmail sign out" problem?

  • 1 reply
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

collinsmj53
collinsmj53
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I get an error message of: We couldn't sign you out of these sites: 

 Hotmail.

I do not have this problem with Internet Explorer.

I get an error message of: We couldn't sign you out of these sites: Hotmail. I do not have this problem with Internet Explorer.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to delete the live.com and passport.net cookies and maybe the cookies from other MS (msn) sites as well.

  • Tools > Options > Privacy > Cookies: "Show Cookies"
  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.