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Firefox crashes every time after opening an attachment

AnonymousUser
AnonymousUser
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Hello, the problem I am having is EVERY TIME I open an attachment from email. I use Yahoo email. I've tried the recommended solutions I've read on here with no luck. Even updated to the latest version of Firefox. Still no luck. I can open an attachment but after I close it, Firefox ALWAYS crashes. What could I be missing that will resolve this problem? I was using Windows Vista but now Windows 7 and same problem on both platforms.

Crash ID(s)

bp-e24493e1-4583-4f94-9a47-7c8c62100720

Hello, the problem I am having is EVERY TIME I open an attachment from email. I use Yahoo email. I've tried the recommended solutions I've read on here with no luck. Even updated to the latest version of Firefox. Still no luck. I can open an attachment but after I close it, Firefox ALWAYS crashes. What could I be missing that will resolve this problem? I was using Windows Vista but now Windows 7 and same problem on both platforms. == Crash ID(s) == bp-e24493e1-4583-4f94-9a47-7c8c62100720

All Replies (2)

AnonymousUser
AnonymousUser Question owner
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Just want to add, it does not matter what type of attachment...pdf, jpg, etc. It happens after opening any type. I can see the 1st one I open but when I close it, Firefox is crashed.

AnonymousUser
AnonymousUser Question owner
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Weeks of TRASH = FIREFOX 3.66

All three of my computers have been totally worthless since I upgraded to FF3.66. Each are built/configured differently. Each has a different OS. Each has all the above problems. Crashes constantly, RAM & CPU usage on a Q9650 is always near 100%. After screwing around for days I finally came here and found out that I was among a very large and upset group of users. With the last few upgrade I've had minor problems with my selection of add-ons Firefox disabled them for a later fix. I found a new DL today, 3.67 so I installed it figuring the problem was addressed. After installation of 3.67 it still says it's 3.66??

I went to their site to find help from them and couldn't get anyplace until I came here and read about my problem. Thanks for giving me a clear head so I could find a good solution.

My solution was to remove all Mozilla/Firefox products and then install other browsing options. It felt funny because for the first time in years I had to use Microsoft Internet Explorer to find other options. My computer is problem free and fast as usual now.

I wonder how many other users have abandoned them due to this BS?? I for one will probably stick with my new choices now.

YES, Weeks of TRASH = FIREFOX 3.66