Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Account settings alert message on incoming email

  • 2 replies
  • 0 have this problem
  • Last reply by Bob

Bob
Bob
more options

Apparently I have changed the Thunderbird account settings causing an alert message on all incoming emails. As shown in the bottom of the example attachment it reads, " The unique identity matching the prom address was not found. The message will be sent using the current from field and settings from identity Bob Poulnot <atldetective@gmail.com>.

Also by opening this incoming email it is showing at the top that it is "From" Bob Poulnot <atldetective@gmail.com> as a reply. I did not click on reply.

Please help. Thank you

Apparently I have changed the Thunderbird account settings causing an alert message on all incoming emails. As shown in the bottom of the example attachment it reads, " The unique identity matching the prom address was not found. The message will be sent using the current from field and settings from identity Bob Poulnot <atldetective@gmail.com>. Also by opening this incoming email it is showing at the top that it is "From" Bob Poulnot <atldetective@gmail.com> as a reply. I did not click on reply. Please help. Thank you
Attached screenshots

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

See if you can fix it with FolderFlags:

https://addons.thunderbird.net/en-us/thunderbird/addon/folderflags/versions/

https://support.mozilla.org/en-US/questions/1414262

Helpful?

Bob
Bob Question owner
more options

Folderflags did not solve the problem. Also, I am having to reply to your email via google gmail instead of Thunderbird. The links in your message won't open.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.