Thunderbird sees emails, but does not download them
I'm using Thunderbird v.68.12.0, 32 bit, on Windows 10 v.10.0.18363.
Thunderbird worked totally fine until September 1st. After that, one of the accounts (not the others) stopped downloading the new messages.
When I hit "Download messages", the top left button on the home interface, the status bar says "Downloading message 1 of 48". Then it stops, and it says "no messages were downloaded". The same thing is stated in the activity register too.
As mentioned, other accounts work well. This one worked for almost an year without any issue, up to now. The POP server's port and address haven't been changed, and there are 48GB free to use on C.
I copy-paste hereby the problem resolution text (in italian because, well, I'm italian).
How should I proceed?
Informazioni di base
Nome: Thunderbird Versione: 68.12.0 ID build: 20200820223055
Canale di aggiornamento: release User agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0 SO: Windows_NT 10.0
Processo launcher: Attivo
Finestre multiprocesso: 0/0
Disattivato
Processi remoti: 0
Criteri a livello aziendale: Disattivati
Chiave servizio Google Location: Non presente
Chiave servizio Google Safebrowsing: Non presente
Chiave per georilevazione di Mozilla: Non presente
Modalità provvisoria: false
Account di posta e news
account1:
INCOMING: account1, , (pop3) outlook.office365.com:995, SSL, passwordCleartext
OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account4:
INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account5:
INCOMING: account5, , (imap) outlook.office365.com:993, SSL, passwordCleartext
OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
Segnalazioni di arresto anomalo degli ultimi 3 giorni
Processi remoti
Tipo: Numero
Estensioni
Nome
Versione
Attiva
ID
Amazon.it 1.1 true amazon@search.mozilla.org
Bing
1.0
true
bing@search.mozilla.org
DuckDuckGo
1.0
true
ddg@search.mozilla.org
Google
1.0
true
google@search.mozilla.org
Lightning
68.12.0
true
{e2fda1a4-762b-4020-b5ad-a41df1933103}
Wikipedia (it)
1.0
true
wikipedia@search.mozilla.org
Software di sicurezza
Tipo: Nome
Antivirus: Avast Antivirus
Antispyware:
Firewall: Windows Firewall
Grafica
Caratteristiche
Composizione: Basic
Panoramica/zoom asincroni (APZ): nessuno
Informazioni driver WSI WebGL 1: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000e37e)
EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
Renderer driver WebGL 1: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
Versione driver WebGL 1: OpenGL ES 2.0 (ANGLE 2.1.0.4137599d9132)
Estensioni driver WebGL 1: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
Estensioni WebGL 1: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
Informazioni driver WSI WebGL 2: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000e37e)
EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
Renderer driver WebGL 2: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
Versione driver WebGL 2: OpenGL ES 3.0 (ANGLE 2.1.0.4137599d9132)
Estensioni driver WebGL 2: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
Estensioni WebGL 2: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Usa Tiling (contenuti): true
Off Main Thread Painting attivo: true
Conteggio worker Off Main Thread Painting: 4
Obiettivo per frequenza fotogrammi: 120
DirectWrite: true (10.0.18362.1082)
GPU #1
Attivo: Sì
Descrizione: Intel(R) UHD Graphics 630
ID produttore: 0x8086
ID dispositivo: 0x3e9b
Versione driver: 26.20.100.6911
Data aggiornamento driver: 5-28-2019
Driver: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
ID sottosistema: 13311025
RAM: Sconosciuto
GPU #2
Attivo: No
Descrizione: NVIDIA GeForce GTX 1660 Ti
ID produttore: 0x10de
ID dispositivo: 0x2191
Versione driver: 27.21.14.5167
Data aggiornamento driver: 7-5-2020
Driver: C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumd.dll
ID sottosistema: 13321025
RAM: 6144
Diagnostica
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: cairo
Parametri ClearType: Gamma: 1,8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Registro decisioni
HW_COMPOSITING: disabled by user: Disabled by pref
D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-angle by runtime: ANGLE is disabled
WEBRENDER_QUALIFIED: blacklisted by env: No qualified hardware
Funzioni disattivate da Crash Guard
Soluzioni alternative
Registro errori
Media
Back-end audio: wasapi
Numero massimo di canali: 2
Frequenza di campionamento preferita: 48000
Dispositivi di output
Nome
Gruppo
Produttore
Stato
Preferito
Formato
Canali
Frequenza
Latenza
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Cuffie (TaoTronics TT-BA09 Stereo)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\7&38d62565&0&006A8E16EB90_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Altoparlanti (ZOOM H and F Series Audio)
USB\VID_1686&PID_0045&MI_00\6&b24b068&1&0000
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
SONY TV (NVIDIA High Definition Audio)
HDAUDIO\FUNC_01&VEN_10DE&DEV_0099&SUBSYS_10251332&REV_1001\5&31c1aa27&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
SONY TV (2- NVIDIA High Definition Audio)
HDAUDIO\FUNC_01&VEN_10DE&DEV_0099&SUBSYS_10DE0000&REV_1001\5&2a907f24&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
KG251Q (NVIDIA High Definition Audio)
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
KG251Q (2- NVIDIA High Definition Audio)
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Speakers (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Altoparlanti (Bose Solo 5 system Stereo)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&38d62565&0&08DF1F83B895_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Speakers (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Dispositivi di input
Nome
Gruppo
Produttore
Stato
Preferito
Formato
Canali
Frequenza
Latenza
Interfaccia audio digitale (Cam Link 4K)
USB\VID_0FD9&PID_0066&MI_03\6&18fa9c64&1&0003
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Gruppo microfoni (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
64 - 480
Internal AUX Jack (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Stereo Mix (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Microphone (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Line In (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
ZOOM Recording Mixer (ZOOM H and F Series Audio)
USB\VID_1686&PID_0045&MI_00\6&b24b068&1&0000
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Microphone (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Preferenze importanti modificate
browser.cache.disk.amount_written: 240943
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
extensions.lastAppVersion: 68.12.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.monospace.el: 14
font.size.monospace.x-cyrillic: 14
font.size.monospace.x-unicode: 14
font.size.monospace.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
idle.lastDailyNotification: 1599817920
layers.mlgpu.sanity-test-failed: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1599570462
places.history.expiration.transient_current_max_pages: 112348
security.sandbox.plugin.tempDirSuffix: {6fd22660-2c49-41b6-a477-6b6e37e7eb5b}
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1599570462
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Preferenze importanti bloccate
Database Places
JavaScript
GC incrementale: true
Accessibilità
Attivato: false Blocca servizi accessibilità: 0 Handler accessibilità utilizzato: true Istanziatore accessibilità:
Versioni librerie
Versione minima prevista
Versione in uso
NSPR
4.21.1
4.21.1
NSS
3.44.4
3.44.4
NSSSMIME
3.44.4
3.44.4
NSSSSL
3.44.4
3.44.4
NSSUTIL
3.44.4
3.44.4
Sandbox
Livello sandbox content process: 0 Livello effettivo sandbox content process: 1
Internazionalizzazione e localizzazione
Impostazioni dell’applicazione
Lingue richieste: ["it"]
Lingue disponibili: ["it","en-US"]
Lingue applicazione: ["it","en-US"]
Impostazioni internazionali: ["it-IT"]
Lingua predefinita: "it"
Sistema operativo
Lingue del sistema: ["it-IT"]
Impostazioni internazionali: ["it-IT"]
I'm using Thunderbird v.68.12.0, 32 bit, on Windows 10 v.10.0.18363.
Thunderbird worked totally fine until September 1st. After that, one of the accounts (not the others) stopped downloading the new messages.
When I hit "Download messages", the top left button on the home interface, the status bar says "Downloading message 1 of 48". Then it stops, and it says "no messages were downloaded". The same thing is stated in the activity register too.
As mentioned, other accounts work well. This one worked for almost an year without any issue, up to now. The POP server's port and address haven't been changed, and there are 48GB free to use on C.
I copy-paste hereby the problem resolution text (in italian because, well, I'm italian).
How should I proceed?
Informazioni di base
Nome: Thunderbird
Versione: 68.12.0
ID build: 20200820223055
Canale di aggiornamento: release
User agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0
SO: Windows_NT 10.0
Processo launcher: Attivo
Finestre multiprocesso: 0/0
Disattivato
Processi remoti: 0
Criteri a livello aziendale: Disattivati
Chiave servizio Google Location: Non presente
Chiave servizio Google Safebrowsing: Non presente
Chiave per georilevazione di Mozilla: Non presente
Modalità provvisoria: false
Account di posta e news
account1:
INCOMING: account1, , (pop3) outlook.office365.com:995, SSL, passwordCleartext
OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account4:
INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account5:
INCOMING: account5, , (imap) outlook.office365.com:993, SSL, passwordCleartext
OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
Segnalazioni di arresto anomalo degli ultimi 3 giorni
Processi remoti
Tipo: Numero
Estensioni
Nome
Versione
Attiva
ID
Amazon.it
1.1
true
amazon@search.mozilla.org
Bing
1.0
true
bing@search.mozilla.org
DuckDuckGo
1.0
true
ddg@search.mozilla.org
Google
1.0
true
google@search.mozilla.org
Lightning
68.12.0
true
{e2fda1a4-762b-4020-b5ad-a41df1933103}
Wikipedia (it)
1.0
true
wikipedia@search.mozilla.org
Software di sicurezza
Tipo: Nome
Antivirus: Avast Antivirus
Antispyware:
Firewall: Windows Firewall
Grafica
Caratteristiche
Composizione: Basic
Panoramica/zoom asincroni (APZ): nessuno
Informazioni driver WSI WebGL 1: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000e37e)
EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
Renderer driver WebGL 1: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
Versione driver WebGL 1: OpenGL ES 2.0 (ANGLE 2.1.0.4137599d9132)
Estensioni driver WebGL 1: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
Estensioni WebGL 1: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
Informazioni driver WSI WebGL 2: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000e37e)
EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
Renderer driver WebGL 2: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
Versione driver WebGL 2: OpenGL ES 3.0 (ANGLE 2.1.0.4137599d9132)
Estensioni driver WebGL 2: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
Estensioni WebGL 2: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Usa Tiling (contenuti): true
Off Main Thread Painting attivo: true
Conteggio worker Off Main Thread Painting: 4
Obiettivo per frequenza fotogrammi: 120
DirectWrite: true (10.0.18362.1082)
GPU #1
Attivo: Sì
Descrizione: Intel(R) UHD Graphics 630
ID produttore: 0x8086
ID dispositivo: 0x3e9b
Versione driver: 26.20.100.6911
Data aggiornamento driver: 5-28-2019
Driver: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
ID sottosistema: 13311025
RAM: Sconosciuto
GPU #2
Attivo: No
Descrizione: NVIDIA GeForce GTX 1660 Ti
ID produttore: 0x10de
ID dispositivo: 0x2191
Versione driver: 27.21.14.5167
Data aggiornamento driver: 7-5-2020
Driver: C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_d6e443c3f366fc32\nvldumd.dll
ID sottosistema: 13321025
RAM: 6144
Diagnostica
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: cairo
Parametri ClearType: Gamma: 1,8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Registro decisioni
HW_COMPOSITING: disabled by user: Disabled by pref
D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-angle by runtime: ANGLE is disabled
WEBRENDER_QUALIFIED: blacklisted by env: No qualified hardware
Funzioni disattivate da Crash Guard
Soluzioni alternative
Registro errori
Media
Back-end audio: wasapi
Numero massimo di canali: 2
Frequenza di campionamento preferita: 48000
Dispositivi di output
Nome
Gruppo
Produttore
Stato
Preferito
Formato
Canali
Frequenza
Latenza
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Cuffie (TaoTronics TT-BA09 Stereo)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\7&38d62565&0&006A8E16EB90_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Altoparlanti (ZOOM H and F Series Audio)
USB\VID_1686&PID_0045&MI_00\6&b24b068&1&0000
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
SONY TV (NVIDIA High Definition Audio)
HDAUDIO\FUNC_01&VEN_10DE&DEV_0099&SUBSYS_10251332&REV_1001\5&31c1aa27&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
SONY TV (2- NVIDIA High Definition Audio)
HDAUDIO\FUNC_01&VEN_10DE&DEV_0099&SUBSYS_10DE0000&REV_1001\5&2a907f24&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
KG251Q (NVIDIA High Definition Audio)
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
KG251Q (2- NVIDIA High Definition Audio)
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Speakers (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Altoparlanti (Bose Solo 5 system Stereo)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&38d62565&0&08DF1F83B895_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Speakers (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Dispositivi di input
Nome
Gruppo
Produttore
Stato
Preferito
Formato
Canali
Frequenza
Latenza
Interfaccia audio digitale (Cam Link 4K)
USB\VID_0FD9&PID_0066&MI_03\6&18fa9c64&1&0003
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Gruppo microfoni (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
64 - 480
Internal AUX Jack (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Stereo Mix (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Microphone (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Line In (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
ZOOM Recording Mixer (ZOOM H and F Series Audio)
USB\VID_1686&PID_0045&MI_00\6&b24b068&1&0000
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0
Microphone (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10251331&REV_1000\4&2dce035e&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Preferenze importanti modificate
browser.cache.disk.amount_written: 240943
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
extensions.lastAppVersion: 68.12.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.monospace.el: 14
font.size.monospace.x-cyrillic: 14
font.size.monospace.x-unicode: 14
font.size.monospace.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
idle.lastDailyNotification: 1599817920
layers.mlgpu.sanity-test-failed: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1599570462
places.history.expiration.transient_current_max_pages: 112348
security.sandbox.plugin.tempDirSuffix: {6fd22660-2c49-41b6-a477-6b6e37e7eb5b}
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1599570462
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Preferenze importanti bloccate
Database Places
JavaScript
GC incrementale: true
Accessibilità
Attivato: false
Blocca servizi accessibilità: 0
Handler accessibilità utilizzato: true
Istanziatore accessibilità:
Versioni librerie
Versione minima prevista
Versione in uso
NSPR
4.21.1
4.21.1
NSS
3.44.4
3.44.4
NSSSMIME
3.44.4
3.44.4
NSSSSL
3.44.4
3.44.4
NSSUTIL
3.44.4
3.44.4
Sandbox
Livello sandbox content process: 0
Livello effettivo sandbox content process: 1
Internazionalizzazione e localizzazione
Impostazioni dell’applicazione
Lingue richieste: ["it"]
Lingue disponibili: ["it","en-US"]
Lingue applicazione: ["it","en-US"]
Impostazioni internazionali: ["it-IT"]
Lingua predefinita: "it"
Sistema operativo
Lingue del sistema: ["it-IT"]
Impostazioni internazionali: ["it-IT"]
Chosen solution
Check for a corrupted message that's blocking the others.
https://support.mozilla.org/en-US/questions/1301414
Read this answer in context 👍 1All Replies (2)
Chosen Solution
Check for a corrupted message that's blocking the others.
Wonderful! That worked. Thank you ;)