Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 68.0.1 crashes on startup | Ubuntu 18.04

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by luke4

luke4
luke4
more options

Hello everyone, I've recently had to recover my home directory on a machine running Ubuntu 18.04 from a backup... Everything works fine BUT Firefox which keeps crashing right at startup. Nothing happens until the report window opens up.

What I've tried so far:

trying to run it from terminal, trying to run it from terminal in safe-mode, purging and reinstalling it via apt, purging it again and reinstalling via downloaded tar.bz2 from mozilla website

When running from terminal I get the following:

ExceptionHandler::GenerateDump cloned child 5853

ExceptionHandler::SendContinueSignalToChild sent continue signal to child

ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Failed to open curl lib from binary, use libcurl.so instead

Report ID: bp-efb679bf-6ac0-4c24-9996-c0f3b0190803

I'd be glad for any help, thank you very much! Please let me know if you need more details. :)

Hello everyone, I've recently had to recover my home directory on a machine running Ubuntu 18.04 from a backup... Everything works fine BUT Firefox which keeps crashing right at startup. Nothing happens until the report window opens up. What I've tried so far: trying to run it from terminal, trying to run it from terminal in safe-mode, purging and reinstalling it via apt, purging it again and reinstalling via downloaded tar.bz2 from mozilla website When running from terminal I get the following: ExceptionHandler::GenerateDump cloned child 5853 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Failed to open curl lib from binary, use libcurl.so instead Report ID: bp-efb679bf-6ac0-4c24-9996-c0f3b0190803 I'd be glad for any help, thank you very much! Please let me know if you need more details. :)

Modified by luke4

All Replies (3)

JohannHan
JohannHan
more options

Never install software the way you did.

Always install software from the synaptic management.

Synaptic package manager

luke4
luke4 Question owner
more options

JohannHan said

Never install software the way you did. Always install software from the synaptic management. Synaptic package manager

Thank you, but this didn't help. I installed it through synaptic but the outcome doesn't change.

Modified by luke4

luke4
luke4 Question owner
more options

I've now tried running it with debug-mode on after installing firefox-dbg. gdb gives me a segmentation fault in malloc at

/build/firefox-tGfEvD/firefox-68.0.1+build1/memory/build/malloc_decls.h

It says, it can't find the file/directory.

I'd really appreciate any help! Thank you.