Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird takes several minutes to open

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

more options

Clicking on Thunderbird with no other apps running means a several minute wait for it to open. Once open, it runs at normal speed -- it's just that first open that takes so long. Any help or suggestions would be appreciated.

Clicking on Thunderbird with no other apps running means a several minute wait for it to open. Once open, it runs at normal speed -- it's just that first open that takes so long. Any help or suggestions would be appreciated.

All Replies (1)

more options

If the UI works early in startup, open tools > activity manager to see what his happening.

If UI doesn't work, please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let me know results.