How to get rid of a 'fake' download firefox message?
I have firefox 57 for Linux already installed. I keep getting a 'firefox requires a manual update' pop-up message. I understand it is a fake message, but cancelling it does not make it go away. I have to restart my computer to get rid of it. Is there another way? Thanks in advance.
All Replies (7)
Hi, kill the Firefox process, and when the browser reopens, do not restore the previous session, for add-ons that can help block these sort of things see: https://addons.mozilla.org/en-US/firefox/collections/MkllTech/privacy-tools/
A way out of the trap is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.
Thank you for both your answers. I am new to this - what do you mean by 'killing the firefox process' or by closing it by force?
If it means shutting down and restarting the computer, that is what I have found the only way to get rid of the page, because by clicking on the 'cancel' or 'exit' option, the page does not respond.
It is a nuisance but I will take a look at the 'addons' linl suggested. Many thanks again for your quick response.
Mihr said
what do you mean by 'killing the firefox process' or by closing it by force?
Close Firefox using whatever means to close it. After, follow the above instructions.
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
Thank you, I will save a screen shot the next time it happens.