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Cannot finalize gmail account setup because pop-up window doesn't do anything, doesn't work

  • 3 replies
  • 12 have this problem
  • 1 view
  • Last reply by Wayne Mery

Fudan
Fudan
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I'm trying to add a new gmail account to TB but the last step requires you to log into gmail using the built-in internet browser. Said browser doesn't work. Wherever I click it's non-responsive, and thus not allowing me to add my new account because I'm stuck in that final step.

I'm trying to add a new gmail account to TB but the last step requires you to log into gmail using the built-in internet browser. Said browser doesn't work. Wherever I click it's non-responsive, and thus not allowing me to add my new account because I'm stuck in that final step.

Chosen solution

If your problem is not solved by 52.1.0 please post additional information.

If it was solved by 52.1.0, please click the "problem solved" button.

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All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Thunderbird 52.1 is supposed to be released next week. Wait for the update and then try again.

sfhowes
sfhowes
  • Top 10 Contributor
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https://support.mozilla.org/en-US/questions/1157498?page=2#answer-963468

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If your problem is not solved by 52.1.0 please post additional information.

If it was solved by 52.1.0, please click the "problem solved" button.