Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to go onto some websites, The error says it isnt redirecting properly

  • 3 replies
  • 1 has this problem
  • 24 views
  • Last reply by cor-el

mrscruffy_the_grea
mrscruffy_the_grea
more options

I have tried these, when trying to go onto a website such as https://www.curse.com/

Scanned for malware made sure it was 64 bit Deleted all of cache history, and cookies Ran in safe mode Disabled extensions, addons, and plugins Restarted computer Done a full clean reinstall It works in other web browsers

If there is anything anyone knows about this kind of error, or how to fix it, I would find it very helpfull.

I am running windows 7 64 bit home edition. 16 gb ram. 4.0 ghz I7 quad core Intel. 6gb GTX 1060,

I have tried these, when trying to go onto a website such as https://www.curse.com/ Scanned for malware made sure it was 64 bit Deleted all of cache history, and cookies Ran in safe mode Disabled extensions, addons, and plugins Restarted computer Done a full clean reinstall It works in other web browsers If there is anything anyone knows about this kind of error, or how to fix it, I would find it very helpfull. I am running windows 7 64 bit home edition. 16 gb ram. 4.0 ghz I7 quad core Intel. 6gb GTX 1060,

All Replies (3)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 51.0.1


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I see that message if I block cookies.

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you make sure that you aren't blocking cookies (Tools -> Page Info -> Permissions)?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

--- If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder: