Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Address book not accepting new contacts nor showing all existing contacts

  • 5 replies
  • 2 have this problem
  • 7 views
  • Last reply by flat

more options

I am unable to enter a new contact into my address book. When I fill 'new contact info. block' & and press close. Then subequently close address book and re-open I find the new contact has not been added.

I also note that my total number of contacts is listed as 79 whereas I can only see 30 odd in the address book files? Has anyone any idea as to what is going on?

I am unable to enter a new contact into my address book. When I fill 'new contact info. block' & and press close. Then subequently close address book and re-open I find the new contact has not been added. I also note that my total number of contacts is listed as 79 whereas I can only see 30 odd in the address book files? Has anyone any idea as to what is going on?

Chosen solution

moved to the Thunderbird queue for answers

Read this answer in context 👍 0

All Replies (5)

more options

Is your question about Thunderbird?

Or a webmail service when using Firefox?

I ask because you posted in the Firefox support forum.

more options

My apology it is a Thunderbird problem How do I transfer to a Thunderbirfd forum?

more options

Belay that last question. I see what I have done

thank you forpointing out my error Problem solved I shall go to Thunderbird Forum

more options

Chosen Solution

moved to the Thunderbird queue for answers

more options

Problem solved people Many thanks for edmasters query, I have solved the problem just my processing error