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After updated to Ver.31.0, Mac OSX 10.9.4 Japanese language edition can't see folders in the Folder Pane.

  • 21 replies
  • 13 have this problem
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  • Last reply by CaptainNemo

CaptainNemo
CaptainNemo
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Hi,

I'm a Japanese user of Thunderbird on my MacBook Pro mid-2010, OSX 10.9.4 Japanese language edition. After I updated the Thunderbird, very often it only shows a tab named "Home" and no folders appear in the Folder Pane, the left end column of the window, just a big huge blank. I rebooted my Mac several times and only a couple of times I successfully were able to see and use the folders that I created and read the e-mails inside just like I was able to before updating. All the other times, it fails to show folders, and I can't read any e-mails inside them. Even after I succeeded in showing the folders, when I relaunched the Thunderbird it fails again. I did nothing but relaunching the Thunderbird and rebooting the Mac, no other settings I've done ever since I updated to Ver.31.0.

Under this condition it's virtually impossible to use the Thunderbird.

Help me Obi-Wan Kenobi, you're my only help.

Hi, I'm a Japanese user of Thunderbird on my MacBook Pro mid-2010, OSX 10.9.4 Japanese language edition. After I updated the Thunderbird, very often it only shows a tab named "Home" and no folders appear in the Folder Pane, the left end column of the window, just a big huge blank. I rebooted my Mac several times and only a couple of times I successfully were able to see and use the folders that I created and read the e-mails inside just like I was able to before updating. All the other times, it fails to show folders, and I can't read any e-mails inside them. Even after I succeeded in showing the folders, when I relaunched the Thunderbird it fails again. I did nothing but relaunching the Thunderbird and rebooting the Mac, no other settings I've done ever since I updated to Ver.31.0. Under this condition it's virtually impossible to use the Thunderbird. Help me Obi-Wan Kenobi, you're my only help.

Modified by Wayne Mery

All Replies (1)

CaptainNemo
CaptainNemo Question owner
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CaptainNemo said

Wayne Mery said
A fix is available, but we are still in the process of trying to get the fix in for the next release, Thunderbird 31.3.0

TB 31.3 din't help us at all, but finally a couple of days ago, after several months of waiting, 31.4 came out and this bug seems to be eliminated at last. Thanks.

.....at least on Yosemite, that is. Don't know about other OS X, sorry.

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