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why wont firefox reopen after closing?

  • 1 reply
  • 13 have this problem
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  • Last reply by FredMcD

justme3882
justme3882
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after closing firefox several minutes ago an error message pops up when trying to reopen the program stating that firefox is already running. This started occurring after updating to 29.0.1. I either have to restart my computer or open task manager and end the firefox.exe process in order to open the program again. I bought my daughter a brand new Lenovo thinkpad with an I5 processor and installed the same version of firefox and the same thing is happening on hers.

I also tried uninstalling firefox and re-installing it on my Windows 7 Home machine and the problem remains.

after closing firefox several minutes ago an error message pops up when trying to reopen the program stating that firefox is already running. This started occurring after updating to 29.0.1. I either have to restart my computer or open task manager and end the firefox.exe process in order to open the program again. I bought my daughter a brand new Lenovo thinkpad with an I5 processor and installed the same version of firefox and the same thing is happening on hers. I also tried uninstalling firefox and re-installing it on my Windows 7 Home machine and the problem remains.

All Replies (1)

FredMcD
FredMcD
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Sometimes when FF is closing, not all of it shuts down properly. On Windows, start the Task Manager (Other systems may have different names). Select Applications (list of what user programs are running). If you see Firefox listed, try to shut it down normally. If it does not shut down, then on the Task Manager right click FF, and select End Task. However, if FF still does not shut down, or FF is not listed as running; on the Task Manager, select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.