History of Use the Troubleshooting Information page to help fix Firefox issues

Category:
Troubleshooting
Revision history for:
English

Show Helpfulness Votes Chart

Revision Status S Editor R Comment
Unreviewed   AliceWyman Application Basics: MSIX (Microsoft Store) edits. See discussion; updated link to renamed article
Current M Mozinet added Firefox version and ESR links, fixed Screenshots link, click on/click harmonization, and minor edits
Approved M AliceWyman deleted pre-fx110 content (minor)
Approved   AliceWyman new image for fx110
Approved   Mozinet purged pre-97 content, comma, and spelling mistake
Approved   AliceWyman updated link to renamed article
Approved M AliceWyman Application Basics / Performance: about:processes in fx104 (bug 1777563)
Approved   Mozinet for fx90 markup, and other minor changes
Approved   AliceWyman wiki comments on missing descriptions fx91+ (minor)
Approved M AliceWyman Deleted pre-fx91 content; updated link to renamed article; Fission Windows example
Approved M Mozinet one-line paragraph introduced by a fragment with a colon merged, link to the startup cache wiki page removed (see https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems/discuss ), and extra spaces deleted
Approved   AliceWyman reworded Intro, new Image:Fx97-aboutsupport
Approved M AliceWyman new Image:Fx97aboutsupport
Approved M AliceWyman how to access and screenshot moved to the Intro
Approved M AliceWyman Security Software: added win11
Approved M AliceWyman Application Basics: for win, fx90 Third-party Modules
Approved M AliceWyman {for fx83} Fission Windows (see discussion)
Approved M AliceWyman [Fx94] Fission Windows (see discussion)
Approved   AliceWyman fx89menuButton (minor)
Approved M Artist Distribution ID entry is also visible for non-linux users, see discussion
Approved M AliceWyman combined content from last two pending edits
Unreviewed   k_alex Added Distribution ID description
Unreviewed   k_alex Provided alternative way to get information.
Approved M AliceWyman edit to search summary
Approved M AliceWyman updated link to renamed article, new Image:Fx88aboutsupport
Approved   Artist minor edits
Approved M AliceWyman Images, Fx88 "Diagnose issues", other edits (see discussion)
Unreviewed   Fabi Fx88 Safe Mode becomes Troubleshooting Mode and Troubleshooting Information button changed
Approved M AliceWyman Printing: added link to "Fix printing problems in Firefox"
Approved M AliceWyman removed JavaScript section (missing in fx78+)
Approved M AliceWyman [Fx83] Printing sections added (bug 1669844)
Approved M AliceWyman removed "old" Experimental Features section
Approved   AliceWyman small edit to Environment Variables section
Approved M AliceWyman Experimental Features for fx79; edited Environment Variables
Approved M AliceWyman Extensions -> Add-ons (since at least fx80}
Approved M PGGWriter Added timid env. var. section for fx81
Approved   AliceWyman Application Basics: {for win} Launcher Process updated link to renamed article (minor)
Approved   Mozinet formatted Help Menu
Approved M AliceWyman for fx79: new image, "Try clearing the startup cache"
Approved   AliceWyman removed pre-fx68 content (minor)
Approved   AliceWyman Application Basics: {for win} Launcher Process (minor)
Approved M AliceWyman Intro: linked to [[Get community support]]
Approved M Artist removed linux closing-for (line 32) to avoid showing double update information. Reworded "report formatting"
Approved M Underpass closing {/for} (take 2)
Approved M Underpass closing {/for}
Approved M Marcelo Ghelman Copy to clipboard (not sure about version) / Update info on Linux / Missing items pointed out
Approved   AliceWyman Launcher Process: updated link to renamed article
Approved   AliceWyman "Update Folder/Directory" reworded (minor)
Approved M AliceWyman misplaced {/for}
Approved M AliceWyman about:support image for fx69, 2 missing {for}'s
Approved M AliceWyman "Update Channel" added
Approved M AliceWyman "Application Binary" for fx69 (bug 1555366) and other edits
Approved M AliceWyman added Update Folder for fx69 (bug 1557642 )
Approved M AliceWyman for win fx67, fx68 new images; Application Basics: Launcher Process - see discussion
Approved M AliceWyman for fx65 Application Basics: about:performance - see discussion
Approved M AliceWyman Enterprise Policies: clickable link for fx63 (Bug 1465952)
Approved M Wesley Branton Added "Enterprise Policies"
Approved M AliceWyman "Profile Folder" simplified button markup for win,mac
Approved M Michele Rodaro Win/Mac "Profile Folder": Added missing {/for}
Approved M AliceWyman new Fx57Menu, Fx57Help images, purged pre-fx60 content
Approved M AliceWyman edit to last revision and Copy to clipboard section since profile path first appears in fx58; , updated images
Approved M AliceWyman [fx57] Copy to clipboard updated. Profile path is not copied (see discussion)
Approved M AliceWyman Enabled Plugins: updated
Approved M Lan Quantum image - wasn't checking if there are any changes on the page itself
Approved M Wesley Branton Added missing sections
Approved M AliceWyman only new Media section added - See discussion.
Unreviewed   Wesley Branton Added missing sections
Approved M AliceWyman [Fx55] System addons are now under "Firefox Features" instead of "Extensions"
Approved M AliceWyman Fx51 screenshot
Approved M AliceWyman purged pre-fx45 content
Approved M Tonnes Show->Open Folder (win, 51+)
Approved M Chris Ilias make it clear that "verify integrity" is something Firefox already does on its own (discussion in bug 522668))
Approved M AliceWyman [Fx49] added Places Database section (see discussion) and {for} edits.
Approved M Joni Purged reference to Hello
Approved M AliceWyman Extensions: Support for Hello discontinued in Firefox 49 per https://support.mozilla.org/kb/hello-status
Approved   Banban Remove 't' in 'extenstions'
Approved M Chris Ilias move "Some add-ons will be listed here" and "but not in the Add-ons Manager" together
Unreviewed   AliceWyman edit to pending revision by Chris Ilias since a 3rd system add-on, Multi-process staged rollout, is also shown for fx46.
Unreviewed   Chris Ilias Separate content about system add-ons into a note, and explain what system add-ons are
Approved M AliceWyman Extensions: mentioned system add-ons for fx45+ (see discussion)
Approved M Chris Ilias make it clear that about:profiles is still in development https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox/discuss/6660#post-13806
Approved M ideato Profiles in Application Basics
Unreviewed   AliceWyman new fx46 screenshot; still need about:profiles entry - see discussion.
Approved   Artist nits, removed spare blanks, internet = Internet
Approved   AliceWyman push notifications link now redirects to kb article
Approved M AliceWyman updated for fx42: new screenshot, Application Basics entry for Safe Mode
Approved M AliceWyman Application Basics, Registered Service Workers: changed push notifications link
Approved M AliceWyman Application Basics: {for fx40} added Registered Service Workers - see discussion
Unreviewed   AliceWyman added new image for fx40, removed outdated <fx29 content. Still need description for about:serviceworkers - see discussion.
Approved   novica Rewrite search summary to less than 140 characters.
Approved M AliceWyman updated for fx38 to add new screenshot and Safe Mode option
Approved   AliceWyman updated link to renamed article, "Share telemetry data with Mozilla to help improve Firefox"
Approved M AliceWyman fx31 Experimental Features section
Approved   AliceWyman added another minor edit to last revision to remove unneeded {for fx13}{/for}
Unreviewed   Tonnes remove superfluous {/for}
Approved M AliceWyman reworded Intro, updated for fx35, new screenshot, moved up Reset/Refresh
Approved M user917725 removed Template:ShareArticle
Approved M AliceWyman Multiprocess Windows - see discussion
Unreviewed   Joni screenshot updated, "multiprocess tab" added
Reviewed M user669794 removed share article
Approved M AliceWyman updated image for Fx29 and above to include Report ID entry, Crash Reports for the Last 3 Days
Approved M Joni moved Graphics above important modified preferences
Unreviewed   Joni removed <16 and updated screenshot
Approved M AliceWyman update for Fx 29
Approved M Underpass it's better to use internal article links
Unreviewed   Underpass please do not use locale notation for Mozilla pages. Thanks.
Approved M ideato update for 27, thanks to AliceWyman, she wrote it, i edit here, see : https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox/discuss/5085 cheers Alice
Approved M AliceWyman "Show Update History" button added in Fx24 (see discussion)
Approved   Amit Kumar Thakur re-added share article
Reviewed M Amit Kumar Thakur added "Share this article" template
Approved M scoobidiver showfor winxp, win7 & win8, new about:memory in Fx 23, other replaced links, screenshot with ellipsis (bug 797808)
Approved M AliceWyman See discussion. Image and "Copy to clipboard" instructions updated for Fx18
Approved   scoobidiver changed keywords after renaming
Approved M scoobidiver fixed links, drop support for fx35
Approved M scoobidiver Accessibility section for Fx 16, drop support for fx35, added keywords
Approved M Michael Verdi New 160 character search summary
Approved M Michael Verdi Added reset Firefox section for fx13, added some screenshots
Approved M scoobidiver Integrate changes in Fx 12 and 13 except Reset
Approved M AliceWyman "Modified Preferences": minor fix
Approved M scoobidiver New screenshot applicable for Fx 9 and above
Unreviewed   user633449 Added updated screenshot
Approved M scoobidiver Memory Use in Fx 9
Approved   Tonnes typo, add breaks
Approved M scoobidiver fx4 instead of "not fx35", Enabled instead of Installed, crash reports for fx8, updated screenshots
Approved M AliceWyman more edits - https://support.mozilla.com/en-US/forums/knowledge-base-articles/705916
Unreviewed   AliceWyman more edits - https://support.mozilla.com/en-US/forums/knowledge-base-articles/705916
Unreviewed   AliceWyman added Mac screenshot for Firefox 4
Unreviewed   scoobidiver use of not fx35, changed intro, added WebGL, removed blog link (out-of-date and Windows only)
Unreviewed   AliceWyman added fx4 images, User Agent under App Basics
Unreviewed   AliceWyman updated for Firefox 4, added Graphics section
Unreviewed   Chris Ilias s/cmd/command (bug 523783)

You are about to mark this revision as Ready for Localization. Are you sure you wish to proceed?


Document contributors