Forum Response - Soft reset

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Please follow these steps to do a Soft Reset of your device:

  1. Take the back cover of the phone off.
  2. Take the battery out.
  3. Take the SIM card and microSD card out (if applicable).
  4. Wait 10 seconds.
  5. Put the SIM card and microSD card back in (if applicable).
  6. Put the battery back in.
  7. Put the back cover back on.
  8. Turn the device on.
  9. Please check if your problem is resolved.

These fine people helped write this article:

Andrew, Ralph Daub
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