History of Angry User Training

Category:
How to contribute
Revision history for:
English

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Revision Status S Editor R Comment
Current M AliceWyman removed broken Chapter 9 link at the bottom. Archive? see discussion.
Approved   v_voorhies Omitted fluff. Added a diffusing statement: "I can understand how you would feel that way."
Approved M jennifercoes grammar, punctuation, spelling
Approved M tbarbee added two more tips regarding how to deal with angry customers
Approved M Artist Rewording and some changes in syntax
Unreviewed   Heather Fixed a few typos. Reworded, fixed some sentence structure.
Approved MT guigs added cqt nav link
Unreviewed   guigs 1st Draft

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