Crash signature - RtlpWaitForCriticalSection

This article is no longer maintained, so its content might be out of date.

The template "crashsig" does not exist or has no approved revision. RtlpWaitForCriticalSection

This is a generic crash signature that often indicates a crash in third-party software such as plugins or monitoring software. The most common causes are Windows Media Player Plugin, Adobe Flash Plugin, and NOD32 Antivirus. Updating those programs may help.


Identifying the software causing the crash

To identify which piece of software is causing your crash, you can look for more details inside the crash report.

Look for the first line in under Crashing Thread that is not in ntdll.dll. This will likely identify the third-party software that triggers the crash. Some examples are:

  • quartz.dll (used by Windows Media Player plugin)
  • NPSWF32.dll (Adobe Flash)
  • imon.dll (NOD32 Antivirus)

454cc424f28e4889a6a094a3b61293b2-1252011651-985-1.png

If you need help reading the crash report, you can ask a question with your crashId.

Once you have identified the software at fault, try updating it, or disabling it.

These fine people helped write this article:

Chris Ilias
Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More