it doesn't completely download on to my mac 10.10.3 yosemite
I click on "download". It says it is completed downloading but it isn't no firefox icon and won't open.
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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
- Firefox 38.0.5: https://www.mozilla.org/en-US/firefox/all/
- Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.
You start your second paragraph with "download a new copy of Firefox". That is what I cannot do.
Can you download the Firefox DMG file via this link?