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I am using Thunderbird on my Ubuntu desktop to access rich02@board18.org on my DreamHost shared server. this has worked fine for years. But then I upgraded Ubuntu to release 24.04.1. This release of Ubuntu switched to a Snap package for Thunderbird. Since then I have been experiencing a lot of errors [IE: Mail text not showing on screen, unable to save messages to sent file, messages sent by others not arriving on my laptop, etc.]. I also use Thunderbird to access a gmail account which has none of these errors. If I access rich02@board18.org from other [non Thunderbird] mail clients I see none of these errors. This problem is only in Thunderbird.

I have searched Thunderbird help and support sites and found no mention of this issue anywhere. Do you have any suggestions about this?

Also the snap/thunderbird directories shown below are all empty.

richpri46@system76-pc:~$ ls ~/snap/thunderbird 585 593 common current richpri46@system76-pc:~$ ls ~/snap/thunderbird/common richpri46@system76-pc:~$ ls ~/snap/thunderbird/593 richpri46@system76-pc:~$ ls ~/snap/thunderbird/585 richpri46@system76-pc:~$

Am I looking in the wrong place for the thunderbird profile files.

Can Thunderbird (128.5.1) use separate authentication and encryption keys (generated w/ gnupg)?

I updated my thunderbird config to allow external gnupg key, but when I try to add the key files, it rejects them. I did find on FAQ there is requirement that authentication and encryption have to be the same key. This seems a bit restrictive given that a user should have one set of keys. I have keys I generated via gnupg w/ use of a card.

Run a search in the top bar for a specific email. Find that specific email in the list generated. Select the email to read the whole message. New tab displays "No message found" error, despite the search showing some data from the email in the results list.

Strange timing to be told something isn't found, after it was found by a search function.

Thunderbird stopped working several months ago - I'd been away for three days and when I was back and tried to download emails, nothing happened. I uninstalled the app, then today downloaded and reinstalled it. When I clicked on Finish, the program opened to show the old installation complete with old emails. Why? If I uninstalled it weeks ago, why did a new install show that old one? That's weird.. This supposed "new" install still will not download new emails. I have checked the settings and they all seem to be correct. Could someone please explain why this is happening. It's so frustrating after Thunderbird had worked so well for so long. Thanks Jenny

As of recently, I’m experiencing a recurring issue when running Thunderbird on Ubuntu, alongside Firefox. The problem arises specifically when clicking on a link in an email, particularly links from the Freshdesk Ticket System.

After Thunderbird opens the link in Firefox, it appears to disrupt keyboard input in Firefox. For example, when attempting to add a newline in a Freshdesk ticket (by pressing Enter), new tabs are opened in Firefox instead.

This issue immediately resolves either after closing Thunderbird.

Could you provide any insights or suggestions on how to resolve this? It’s a consistent inconvenience in my workflow.

Thank you for your assistance.

I keep getting a message to enter a new password and yet the password matches the one in the Settings password manager. I also recently transferred Thunderbird to a new computer and though I exported all my accounts and messages, there are now two sections with the same email, one that ends in August 2024 and the other with current messages. How do I merge these?

Gmail™ sees "a.b.c.d@gmail.com" and "abcd@gmail.com" an the same address. I use both forms but Tbird/Android reports "authentication failed" for the "abcd" variant. When I try to add the other account, rightly android/Google® sees them as the same. ~~~ 0;-} Dan

Hi. I have removed the eng-US dictionary via settings, which informs me my only dictionaries are UK English and Welsh as I live in Wales and use the eng-UK as default. However, the email spell check keeps defaulting to US. How do I stop this from happening as it is very annoying and the dictionary needs to be reset to UK every use.

I can't move messages to my local folders: thunderbird only offers me the trash. These folders were created in ORANGE messaging but are clearly visible in thunderbird

NYU has used gmail combined with shibboleth MFA for over a decade. When there's a password change, TB opens a window using it's own browser (n.b.: this is different than the browser used when clicking on a link) and you go from there. This morning I did my yearly password change and now, after the initial accounts.goole window, when I get redirected to the shibboleth window, I get a 403 error. I also get a warning about invalid certificate. I tried pressing the "Get Certificate" button, but nothing happens.

A few thing to note: - I run TB (128.5.2) on a Mac Sequoia - no issues when logging into NYU using Firefox or Chrome or Safari. - I cleared the TB cache and cookies. - I created a new TB profile and tried starting from scratch. - I restarted TB with add-ons disabled

Nothing seems to solve the problem. Unfortunately NYU's IT can provide only limited help with 3rd party apps like TB.

I really depend on using TB, been using since the first release and have add-ons that I use on a regular basis.

Thanks,

All the emails (about 100) suddenly disappeared from one of my folders. They are there when I search, but the program won't open them. In the explorer, in the profile folder, both the 'cur' and 'tmp' folders are empty. I didn't delete them, nor were they moved to another folder. I tried the 'repair folder' method, but it didn't help. How can I somehow bring them back?

Bonsoir j'ai eu des problème avec mon compte Gmail - j'essai de le réinstaller, mais impossible !!!!! J'ai une fenêtre qui s'ouvre et qui me dit que le mot de passe n'est pas bon !!!!!!!!!

j'en ai besoin c'est mon adresse Pro -*

En vous remerciant. G. GRAND DORANO

I have pop accounts set up for my business. Ever since the last Thunderbird upgrade, I've been seeing messages download and then immediately disappear. Some of these have been critical things that I needed to get, and I've had to ask the sender to repeatedly re-send them before they stopped disappearing as soon as they came in. They have been from a wide variety of sources, including the US government, so it's not a problem with the sender. I've used Thunderbird for all the years that it's been available, without any problems ever, until this began. Please fix it, whatever it is!

On Android phone, latest K-9, certain legitimate email addresses are automatically changed to '+1' like a phone number. Tried disabling predictive text and autocorrect - doesn't help. e.g. email pastelpawsxxxxx@gmail.com. Phone is Samsung S24, latest update too. This behavior has been evident for some time.

Thoughts?

Thanks in advance.

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)