Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox won't install. Keeps saying I need to reboot in order to finish uninstalling my previous version? I was getting error messages so I uninstalled and wanted to start with a clean copy.

  • 2 ŋuɖoɖowo
  • 43 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ finitarry

more options

FireFox won't install. Keeps saying I need to reboot in order to finish uninstalling my previous version? I was getting error messages so I uninstalled and wanted to start with a clean copy.

FireFox won't install. Keeps saying I need to reboot in order to finish uninstalling my previous version? I was getting error messages so I uninstalled and wanted to start with a clean copy.

All Replies (2)

more options

I was able to get firefox to uninstall, then install by doing the following:

Delete the following folder: C:\Program Files\Mozilla Firefox

Open the registry by clicking start, type regedit in the search field, and hit enter. Navigate to HKey_Local_Machine\Software\ and delete the following three keys: Mozilla, mozilla.org, MozillaPlugins.

If you are running a 64-bit version of windows, navigate to the following key instead: HKEY_LOCAL_MACHINE\Software\WOW6432Node\

Then, Open up programs and features (or add/remove programs in windows xp), and click mozilla firefox and then click uninstall. You should get an error about not being able to uninstall and if you would like to remove the program from the list. Click yes.

Now you should be able to install firefox.

lax4ever1 trɔe

more options

I would get rid of Funwebproducts. It is malware. I saw it in your user-agent.