Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message filters have stopped working on two separate machines.

  • Nuɖoɖo aɖeke o
  • 0 masɔmasɔ sia le wosi
tomjvv
tomjvv
more options

I have Moz on two separate machines; one a Lenovo laptop Win10, the other a Lenovo desk top Win8. My message filters have stopped working. I can't tell if it's all or some, as I have 30 or more on each one. All I know is, my inbox is full of spam and messages supposed to be auto-moved to sub folders are still present. Furthermore when troubleshooting this, manually running both existing and new filters simply does nothing.

What can I do?

I have Moz on two separate machines; one a Lenovo laptop Win10, the other a Lenovo desk top Win8. My message filters have stopped working. I can't tell if it's all or some, as I have 30 or more on each one. All I know is, my inbox is full of spam and messages supposed to be auto-moved to sub folders are still present. Furthermore when troubleshooting this, manually running both existing and new filters simply does nothing. What can I do?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.