Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is it possible to "refresh" the INBOX from the Server?

  • 4 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 130 views
  • Nuɖoɖo mlɔetɔ NigelLemaire

more options

Using POP protocole. My Inbox is corrupted, in that the older emails are missing. I was thinking that if I could 1. Delete the INBOX Folder and INBOX.MSF folders, then somhow "force" a retrieval of all the emails retained on the server I could resolve this issue.

Is it possible to force TB to "re-retrieve" emails?

Using POP protocole. My Inbox is corrupted, in that the older emails are missing. I was thinking that if I could 1. Delete the INBOX Folder and INBOX.MSF folders, then somhow "force" a retrieval of all the emails retained on the server I could resolve this issue. Is it possible to force TB to "re-retrieve" emails?

Ŋuɖoɖo si wotia

The popstate.dat file keeps a record of what it has previously downloaded so that it does not redownload.

If you delete that file, Thunderbird will create a new one and then download anything in the server Inbox. Then you will also have a new popstate.dat file with corect info.

First: Make sure Inbox is empty. Right click on Inbox and select 'Compact'. Now you will have an empty Inbox.

Make hidden files and folders visible:

In Thunderbird Help > Troubleshooting Information

  • click on 'show Folder'
a new window opens showing Profile folder.
  • Close Thunderbird now - this is important
  • click on 'Mail' folder
  • click on mail account name folder
  • look for and delete ; popstate.dat file
  • look for and delete: Inbox.msf file
  • Close window - top right X
  • Restart Thunderbird

A new Inbox.msf file will be created. A new popstate.dat file will be created.

When you start TB it should start to look for everything in server Inbox and download. Then you can move emails into suitable folders for storage,

Xle ŋuɖoɖo sia le goya me 👍 2

All Replies (4)

more options

right click the folder, select properties and then the repair button.

more options

That will just re-index what is currently in the INBOX. I want to re-download all my emails...

more options

Ɖɔɖɔɖo si wotia

The popstate.dat file keeps a record of what it has previously downloaded so that it does not redownload.

If you delete that file, Thunderbird will create a new one and then download anything in the server Inbox. Then you will also have a new popstate.dat file with corect info.

First: Make sure Inbox is empty. Right click on Inbox and select 'Compact'. Now you will have an empty Inbox.

Make hidden files and folders visible:

In Thunderbird Help > Troubleshooting Information

  • click on 'show Folder'
a new window opens showing Profile folder.
  • Close Thunderbird now - this is important
  • click on 'Mail' folder
  • click on mail account name folder
  • look for and delete ; popstate.dat file
  • look for and delete: Inbox.msf file
  • Close window - top right X
  • Restart Thunderbird

A new Inbox.msf file will be created. A new popstate.dat file will be created.

When you start TB it should start to look for everything in server Inbox and download. Then you can move emails into suitable folders for storage,

more options

Thank you thank you thank you!!