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Thunderbird failing to send emails

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In the last 2 weeks my wife Thunderbird refuses to send emails. The attached image is the error message. I got Telstra to reset her P/W, but Thunderbird still asks for a P/W. Using her details on Telstra webmail, messages are sent with no problem. I had same problem back in September, but I can't remember how it was solved. Your help would be much appreciated. Regards Ilio Pieroni

In the last 2 weeks my wife Thunderbird refuses to send emails. The attached image is the error message. I got Telstra to reset her P/W, but Thunderbird still asks for a P/W. Using her details on Telstra webmail, messages are sent with no problem. I had same problem back in September, but I can't remember how it was solved. Your help would be much appreciated. Regards Ilio Pieroni
Pśipowjesone fota wobrazowki

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.